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- Tasks: Oversee hotel operations at night, manage Food & Beverage, and ensure guest satisfaction.
- Company: Malmaison Deansgate, a vibrant hotel with a focus on guest experience.
- Benefits: Earn £12.50ph, enjoy flexible shifts, and access career training opportunities.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Experience in similar roles and night shift work is essential.
- Other info: Great career progression opportunities into supervisory or management roles.
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained.
As guests sleep in their beds, the Nights team keeps everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, welcoming guests in a friendly and helpful manner, ensuring that public areas are kept immaculate by cleaning public areas and preparing meeting and event spaces ready for the next day.
Responsibilities- Manage the Food & Beverage Department at night
- Welcome guests, assist with luggage and enquiries
- Carry out nightly Health and Safety audits
- Maintain public areas, clean public spaces, prepare meeting and event spaces
- Ensure brand standards and guest expectations are met
Experience of working in a similar role is beneficial and experience of night shift work is essential.
Work ScheduleOpen 7 days a week, 365 days a year. We offer flexibility with a range of shifts and days; we are busier during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
BenefitsIf you are looking for career training, we offer nationally recognised apprenticeships alongside detailed brand training. We’ll help you be ‘The Difference’ between good and great guest experiences.
Career ProgressionSuccessful candidates can look to progress through to Night Supervisory or Assistant Night Management roles.
Night Porter in Manchester employer: Malmaison Belfast
Contact Detail:
Malmaison Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Manchester
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend events, and don’t be shy to reach out on social media. You never know who might have the inside scoop on a Night Porter role.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, have a quick introduction ready that highlights your experience and why you’d be a great fit for the Night Porter position.
✨Tip Number 3
Show up at the hotel! If you’re keen on working at Malmaison Deansgate, pop in during quieter hours and ask to speak with someone about job opportunities. A friendly face can make all the difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly.
We think you need these skills to ace Night Porter in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make your application stand out.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially in night shifts or hospitality roles. We love seeing how your past experiences align with the Night Porter role, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the Night Porter position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Malmaison Belfast
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities like managing the Food & Beverage Department and maintaining public areas. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Night Porter, you'll be the face of the hotel during the night. Prepare examples from your past experiences where you've gone above and beyond for guests. Highlighting your ability to welcome guests warmly and assist with their needs will set you apart.
✨Demonstrate Your Attention to Detail
This role requires keeping everything immaculate and ensuring brand standards are met. Be ready to discuss how you maintain cleanliness and organisation in your previous jobs. Mention any specific systems or routines you follow to ensure nothing is overlooked.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the hotel's operations or team dynamics. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to learn more about potential career progression!
