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- Tasks: Oversee housekeeping standards and ensure rooms are guest-ready.
- Company: Join Hotel Du Vin, known for exceptional service and quality.
- Benefits: Enjoy competitive pay, perks, and opportunities for career growth.
- Why this job: Be part of a vibrant team creating unforgettable guest experiences.
- Qualifications: High standards and a passion for hospitality are essential.
- Other info: Potential for career advancement to Head of Department.
The predicted salary is between 26500 - 38500 £ per year.
Housekeeping Supervisor, Hotel Du VinRate of Pay £12.75 / 26 Hours per weekType of contract: PermanentLocation: ExeterToo good to ‘turn down’… You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not.
Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.
Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?
As Housekeeping Supervisor you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained.
We create memories that the guest will never forget. This could be the next step for you into a HOD position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeshipprogrammes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work withWagestreamgiving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offercomplimentary stayson your 1st, 3rdand 5thanniversary with Dinner, Bed & Breakfast
- We are a proud sponsor ofThe Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme– free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin arean equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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Housekeeping Supervisor employer: Malmaison Belfast
Contact Detail:
Malmaison Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with Hotel Du Vin's brand values and service standards. Understanding what they prioritise will help you align your approach during interviews and demonstrate that you're a perfect fit for their team.
✨Tip Number 2
Showcase your leadership skills by discussing past experiences where you've successfully managed a team or improved service standards. This will highlight your capability as a Housekeeping Supervisor and your potential for future progression.
✨Tip Number 3
Prepare to discuss how you handle guest feedback and complaints. Being able to articulate your approach to maintaining high standards while ensuring guest satisfaction will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Hotel Du Vin if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Housekeeping Supervisor at Hotel Du Vin. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous housekeeping experience, leadership roles, and any relevant certifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to maintain high standards.
Write a Personalised Cover Letter: In your cover letter, express your passion for hospitality and your commitment to delivering exceptional service. Mention specific examples of how you've exceeded guest expectations in the past and why you want to work for Hotel Du Vin.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Housekeeping Supervisor role.
How to prepare for a job interview at Malmaison Belfast
✨Showcase Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained high standards in previous roles, and how you ensure every room meets the expectations of guests.
✨Demonstrate Leadership Skills
You'll be leading a team, so it's important to highlight your leadership experience. Share instances where you've motivated your team or resolved conflicts, showcasing your ability to create a positive work environment.
✨Emphasise Customer Service Excellence
Since the role involves ensuring guest satisfaction, be ready to talk about your approach to customer service. Discuss how you've gone above and beyond to make guests feel welcome and valued in past positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations, such as dealing with a dissatisfied guest or managing a busy shift. Think through potential scenarios and your responses to demonstrate your problem-solving skills.
