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- Tasks: Be the friendly face of our hotel, ensuring guests have an unforgettable experience.
- Company: Join the vibrant team at Hotel du Vin, known for its exceptional service.
- Benefits: Earn up to £13 per hour with amazing perks like discounted stays and meals.
- Why this job: Make guests smile every day while building a rewarding career in hospitality.
- Qualifications: A passion for service and a natural charm for hospitality.
- Other info: Opportunities for career progression and apprenticeships available.
We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin. You must have a natural hospitality charm and a passion for service. You will strive to make our guests' experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.
As Receptionist, you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave. High standards will be second nature to you. You love people and making guests smile every day knowing you have delivered celebrity service. You want to be part of something different, working with the best food, drink and a brand you will be proud of. At Hotel du Vin, we create memories that the guest will never forget.
This could be the next step for you into a Supervisory position within Hotel Du Vin – we actively encourage internal development and progression.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme– free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist in Exeter employer: Malmaison Belfast
Contact Detail:
Malmaison Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotel du Vin. Understand their values, what makes them unique, and how they treat their guests. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel, so it’s crucial to demonstrate your charm and hospitality. Role-play common scenarios with friends or family to get comfortable handling different guest queries and situations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Hotel du Vin.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist in Exeter
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and energetic personality shine through! We want to see that natural hospitality charm you have, so don’t be afraid to show us who you are.
Tailor Your Application: Make sure to tailor your application to the role of Receptionist at Hotel du Vin. Highlight your passion for service and any relevant experience you have in hospitality. We love seeing how you can contribute to creating unforgettable guest experiences!
Keep It Professional Yet Approachable: While we want to see your personality, remember to keep your tone professional. Strike a balance between being approachable and showcasing your high standards. This is key in the hospitality industry!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Hotel du Vin. We can’t wait to hear from you!
How to prepare for a job interview at Malmaison Belfast
✨Show Your Hospitality Charm
As a receptionist, your personality is key! Make sure to showcase your friendly and energetic nature during the interview. Practice a warm greeting and be ready to share examples of how you've made guests feel welcome in previous roles.
✨Know the Company Inside Out
Familiarise yourself with Hotel du Vin's values, services, and unique offerings. This will not only impress your interviewers but also help you articulate why you want to be part of their team. Mention specific perks or initiatives that resonate with you!
✨Prepare for Common Scenarios
Think about the types of queries or situations you might encounter as a receptionist. Prepare responses for common scenarios, like handling complaints or managing busy periods. This shows you're proactive and ready to deliver that 'celebrity service' they’re after.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or the apprenticeship scheme. This demonstrates your interest in growth and commitment to being part of the Hotel du Vin family.