At a Glance
- Tasks: Create memorable experiences by ensuring guest satisfaction and maintaining cleanliness.
- Company: Frasers Hospitality, a global leader in serviced apartments and hotel residences.
- Benefits: Competitive pay, opportunities for growth, and a supportive team environment.
- Why this job: Join a passionate team dedicated to delivering gold standard hospitality.
- Qualifications: Experience in housekeeping, attention to detail, and a love for customer service.
- Other info: Perfect for those looking to develop leadership skills in a dynamic setting.
Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. Our staff are connected through our shared vision and four core values: collaborative, real, respectful, and progressive. We are passionate about promoting from within, fostering a culture of continual learning and development.
Frasers Hospitality owns and operates 7 properties in the UK, including Fraser Suites, Fraser Place, and Fraser Residence, as well as Park International Hotel. These properties provide guests with a comfortable and luxurious experience, perfect for both business and leisure travellers.
Job Description
As Room Attendant, you will ensure total guest satisfaction, providing efficient, courteous, and high levels of service within the Housekeeping Department. You will be responsible for all rooms, public areas, corridors, and back of house areas, overseeing any outsourced staff when required. You may also occasionally interact with customers, supporting all other operations departments during the night shift.
You are an enthusiastic and hardworking individual with a passion for providing an excellent customer experience. You will enjoy working as part of an amazing team who all share the same passion – to create memories that our guests will remember.
Requirements
- You have proven experience in a similar role.
- Excellent attention to detail and time management skills.
- You are an enthusiastic individual with a passion for customer service.
- You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
- You would like to build upon your leadership and team management skills.
- You must be eligible to work in the UK.
Room Attendant in City of London employer: Malmaison Belfast
Contact Detail:
Malmaison Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in City of London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Fraser Place's values and mission. This way, you can show how your passion for customer service aligns with their goal of creating memorable experiences.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on highlighting your attention to detail and teamwork skills, as these are key for a Room Attendant role.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you care about the role and the guests you'll be serving.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Room Attendant in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating memorable experiences for our guests!
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience as a Room Attendant. Mention specific skills like attention to detail and teamwork that align with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role at Fraser Place Canary Wharf.
How to prepare for a job interview at Malmaison Belfast
✨Know the Company Culture
Before your interview, take some time to research Frasers Hospitality and their core values. Understanding their collaborative, real, respectful, and progressive culture will help you align your answers with what they value in their staff.
✨Showcase Your Customer Service Skills
As a Room Attendant, customer satisfaction is key. Prepare examples from your past experiences where you went above and beyond for guests. This will demonstrate your passion for creating memorable experiences, which is exactly what they’re looking for.
✨Highlight Attention to Detail
In this role, attention to detail is crucial. Be ready to discuss how you ensure cleanliness and organisation in your previous positions. Mention specific tasks that required meticulousness, as this will show you understand the importance of maintaining high standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics or opportunities for growth within the company. This shows your enthusiasm for the role and your desire to be part of their amazing team.
