At a Glance
- Tasks: Lead a team to create unforgettable guest experiences at our hotel.
- Company: Join Malmaison, a vibrant hotel brand known for its unique style.
- Benefits: Competitive salary, perks, and opportunities for career progression.
- Why this job: Be the face of our hotel and deliver exceptional service every day.
- Qualifications: Experience in hotel reception and team management skills required.
- Other info: Great potential for internal development and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!
As Reception Manager you and your team are the first and last person our guests see; you set the tone for the visit and ensure that everything has gone above and beyond before they leave.
Responsibilities:- Be the face of our hotel and ensure guests have a memorable experience with high standards of service.
- You and your team are the first and last people guests see; you set the tone for the visit and ensure everything has gone above and beyond before they leave.
- Manage a small team within the property and assume some Duty Manager responsibilities throughout the week.
- Experience working in a Hotel Reception.
- Ideally experience with the Opera reservations system.
- Ability to manage a small team and perform Duty Manager responsibilities.
We create memories that the guest will never forget. This could be the next step for you into a Senior HOD position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
Reception Manager in Brighton employer: Malmaison Belfast
Contact Detail:
Malmaison Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager in Brighton
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with Malmaison's unique vibe and offerings. When you walk in for that interview, let your passion for the brand shine through – it’ll show you’re not just another candidate.
✨Tip Number 2
Practice your people skills! As a Reception Manager, you’ll be the face of the hotel. Role-play common guest scenarios with friends or family to boost your confidence and ensure you can deliver that celebrity service they’re after.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Malmaison family. Let’s make those memories together!
We think you need these skills to ace Reception Manager in Brighton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you love making guests smile.
Tailor Your Application: Make sure to tailor your application specifically for the Reception Manager role. Highlight your experience in hotel reception and any relevant skills, like managing a team or using the Opera reservations system, to show us you’re the perfect fit.
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep it professional too. Use clear language and check for any typos or errors before hitting send. First impressions matter, and we want to see your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Malmaison. We can’t wait to hear from you!
How to prepare for a job interview at Malmaison Belfast
✨Know the Brand
Before your interview, take some time to research Malmaison. Understand their values, what makes them unique, and their approach to hospitality. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Reception Manager, you'll be the face of the hotel. Prepare examples from your past experiences where you've gone above and beyond for guests. Highlight your ability to manage a team and create memorable experiences, as this is key to impressing the interviewers.
✨Familiarise Yourself with Opera
If you have experience with the Opera reservations system, make sure to mention it during the interview. If not, consider brushing up on its features and functionalities. Being knowledgeable about the tools used in the role can set you apart from other candidates.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and the company culture at Malmaison. This shows that you're not just interested in the job, but also in how you can grow within the company.