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- Tasks: Lead a team to create unforgettable guest experiences and maintain top-notch service standards.
- Company: A leading hotel chain in Brighton known for its exceptional hospitality.
- Benefits: Permanent contract with opportunities for internal development and career growth.
- Why this job: Join a vibrant team and make a real difference in guests' stays.
- Qualifications: Experience in hotel reception and familiarity with the Opera reservations system.
- Other info: Dynamic work environment with a focus on personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel chain in Brighton seeks a Reception Manager to provide excellent service and manage a small team. This role involves ensuring guests have a memorable experience and maintaining high service standards.
The ideal candidate will have experience in hotel reception and be familiar with the Opera reservations system.
This position offers a permanent contract with opportunities for internal development within the company.
Guest Experience Manager | Hotel Reception Lead in Brighton employer: Malmaison Belfast
Contact Detail:
Malmaison Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Manager | Hotel Reception Lead in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at hotels. They might know about openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest experience shine through. Share stories of how you've gone above and beyond for guests in the past.
✨Tip Number 3
Familiarise yourself with the Opera reservations system if you haven't already. Brush up on its features and functionalities so you can confidently discuss it during interviews.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and aspirations, plus it shows you're serious about joining our team.
We think you need these skills to ace Guest Experience Manager | Hotel Reception Lead in Brighton
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let us see your enthusiasm for creating memorable experiences for guests. Share specific examples from your past roles that highlight your commitment to excellent service.
Highlight Relevant Experience: Make sure to emphasise your experience in hotel reception and any familiarity with the Opera reservations system. We want to know how your background aligns with the role, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention why you’re excited about working with our hotel chain in Brighton and how you can contribute to maintaining high service standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy!
How to prepare for a job interview at Malmaison Belfast
✨Know Your Stuff
Make sure you’re familiar with the Opera reservations system. Brush up on its features and how it enhances guest experience. Being able to discuss your previous experiences with similar systems will show that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Reception Manager, you'll be leading a small team. Prepare examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and maintain high service standards, as this will resonate well with the interviewers.
✨Emphasise Guest Experience
Think about specific instances where you went above and beyond for guests. Share stories that demonstrate your commitment to creating memorable experiences. This will help convey your passion for hospitality and customer service.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel’s approach to guest experience and team dynamics. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
