Hybrid Residential Conveyancing Paralegal in Trowbridge

We are looking for a Conveyancing Paralegal to join our client's busy, client-focused property team. The successful candidate will support the delivery of residential property work, manage a varied caseload under supervision, provide excellent client care, ensure compliance with regulatory and firm procedures, and contribute to efficient team workflows. This role offers exposure to a wide range of conveyancing matters, including purchases, sales, remortgages, transfers of equity and leasehold work, and will offer hybrid working arrangements.

Key responsibilities:

• Support fee earners with the end-to-end progression of residential property transactions, assisting with matters from initial instruction through to exchange, completion and post-completion tasks, ensuring timely progression and clear communication throughout.
• Prepare and check standard documentation such as client engagement letters, contract packs, transfers, SDLT returns, completion statements and routine correspondence in line with firm precedents and instructions.
• Carry out client identity checks and assist with anti-money laundering (AML) compliance, maintaining accurate, audit-ready case files and robust audit trails in accordance with firm procedures.
• Maintain and update electronic case files, recording clear case notes, milestones and actions to support fee earners and enable effective file reviews.
• Liaise professionally with clients, estate agents, mortgage lenders, surveyors, HM Land Registry, local authorities and other third parties to obtain documentation, chase outstanding items and manage expectations.
• Prepare and check completion figures, manage disbursement requests and assist with client account transactions, supporting billing and fee recovery processes as required.
• Respond to routine client and third-party enquiries by telephone and email, escalating complex issues to fee earners in a timely manner and keeping clients updated on progress.
• Contribute to continuous improvement by identifying opportunities to streamline processes, update precedents and support the rollout of conveyancing technology and workflow enhancements.
• Provide guidance and support to more junior colleagues where required, sharing knowledge of procedures and assisting with induction and training activities.

Key skills and experience required:

• Previous experience in a conveyancing or residential property support role within a law firm or conveyancing practice, with exposure to common transaction types (sales, purchases, remortgages, transfers of equity and leasehold matters).
• Good understanding of residential property processes including HM Land Registry procedures, Stamp Duty Land Tax (SDLT) returns and basic leasehold documentation.
• Familiarity with AML and client identification requirements and experience maintaining audit-ready files and compliance documentation.
• Strong organisational skills with the ability to manage competing priorities, meet deadlines and maintain attention to detail across multiple matters.
• Confident and professional communicator with good interpersonal skills and the ability to liaise effectively with clients, colleagues and external contacts.
• Proactive, reliable and solutions-focused with a willingness to develop technical knowledge, embrace new systems and support team improvements.

Additional information:

• Hybrid working available in line with firm policy.
• Competitive salary and benefits will be offered, commensurate with experience.
• Applications are welcomed from all suitably qualified candidates; the employer is committed to equal opportunities and a diverse workforce.