Copy of Conveyancing Assistant in Luton

We are looking for a conveyancing assistant to join our client's busy, client-focused property team. The successful candidate will support fee earners in the management of a varied caseload of residential property matters, help deliver excellent client care, assist with compliance and file maintenance, and contribute to efficient team workflows. This role provides opportunities for professional development and exposure to a wide range of conveyancing tasks. Hybrid working arrangements may be available depending on team requirements.

Key responsibilities

• Assist with the end-to-end progression of residential property transactions including purchases, sales, remortgages, transfers of equity, new-build matters and leasehold work, supporting matters from initial instruction through to completion and post-completion administrative tasks.
• Prepare and check standard documentation such as client engagement letters, ID/AML checks, contract packs, SDLT returns, completion statements and correspondence; ensure documents are accurate and compliant with firm precedents and procedures.
• Maintain and update electronic case files, ensuring clear case notes, timely record of actions and accurate milestones to support fee earners and enable effective file reviews.
• Liaise with clients, estate agents, mortgage lenders, surveyors, HM Land Registry and other third parties to obtain documentation, chase outstanding items and manage expectations professionally.
• Support the preparation of completion figures, manage disbursement requests, assist with client account transactions and support billing and fee recovery processes under supervision.
• Carry out client identity checks and assist with anti-money laundering (AML) compliance, maintaining robust audit trails and supporting internal and external file reviews.
• Respond to routine client and third-party enquiries by telephone and email, escalating complex issues to fee earners in a timely manner.
• Contribute to continuous improvement by identifying opportunities to streamline processes, update precedents and assist with the rollout of conveyancing technology and workflow enhancements.
• Provide support to junior and new team members by sharing knowledge of procedures and assisting with induction activities where required.

Key skills and experience required

• Previous experience in a conveyancing or residential property support role within a law firm or conveyancing practice, with familiarity of standard transaction types.
• Good understanding of residential property processes including sales, purchases, remortgages, leasehold matters and HM Land Registry procedures.
• Knowledge of basic AML and client identification requirements and experience maintaining audit-ready files.
• Strong organisational skills with the ability to manage competing priorities, meet deadlines and maintain attention to detail across multiple matters.
• Confident and professional communicator with good interpersonal skills and the ability to liaise effectively with clients, colleagues and external contacts.
• Proactive, reliable and solutions-focused with a willingness to learn, embrace new systems and support team improvements.

Full training and ongoing support will be provided.