At a Glance
- Tasks: Keep our spa areas clean and welcoming while engaging with guests.
- Company: Award-winning hotel group known for its inclusive culture.
- Benefits: Generous time off, monthly tips, and exclusive discounts.
- Other info: Full training provided; part-time role with great career growth opportunities.
- Why this job: Join a supportive team and make a real difference in guest experiences.
- Qualifications: Friendly attitude and a passion for the leisure/spa industry.
The predicted salary is between 12 - 12 £ per hour.
As a Spa Public Area Cleaner, you will be a visible presence in and around the pool area, greeting guests and building a rapport with members or residents alike. You will be working within company and legal guidelines, keeping yourself, colleagues and customers safe within the pool area. This is a varied and interesting role that will encompass the pool area and treatment rooms in our Elan Spa. Your role will involve ensuring the pool, gym and changing areas are clean and tidy, towels are replenished, and guests adhere to session timings, and supporting the Spa Therapists with the preparation and cleaning of the treatment rooms in the Elan Spa.
What you’ll need?
- Fantastic interpersonal skills, friendly and enthusiastic;
- The confidence to build relationships with guests and members of the hotel team;
- Attention to detail with a common sense approach;
- Experience isn’t a deal breaker but a passion for looking after people and genuine interest in the leisure/spa industry would be of benefit. Full training will be provided to enable you to feel confident in your role.
This position may be subject to a DBS check. Please note this role is offered on a part‑time basis, working 20 hours across 5 days per week.
What’s in it for you?
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle‑to‑Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer‑to‑peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long‑service vouchers.
- Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family‑Friendly Policies: Enhanced leave and return‑to‑work financial support for life’s key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
A Culture of Collaboration and Care: We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: "You said, we did" because we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values‑led, award‑winning employer.
Spa Cleaner employer: Mallory Court Hotel & Spa, Leamington Spa
Join a values-led, award-winning employer recognised as the AA Small Hotel Group of the Year 2024-25 and a Top 30 Best Place to Work in Hospitality. At our Elan Spa, you'll enjoy a supportive work culture that prioritises employee wellbeing, with generous time off, health plans, and opportunities for personal growth through training and development programmes. Experience a collaborative environment where your voice matters, and be part of a team that celebrates diversity and inclusivity while providing exceptional service to our guests.
Contact Details:
Mallory Court Hotel & Spa, Leamington Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Cleaner
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Mallory Court Hotel & Spa, Leamington Spa and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Spa Cleaner
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Mallory Court Hotel & Spa, Leamington Spa that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Mallory Court Hotel & Spa, Leamington Spa.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Mallory Court Hotel & Spa, Leamington Spa get a sense of who you are beyond your experience!
How to prepare for a job interview at Mallory Court Hotel & Spa, Leamington Spa
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Mallory Court Hotel & Spa, Leamington Spa and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.