Senior Waiter/ess

Senior Waiter/ess

Part-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Serve delicious Asian-inspired dishes and ensure a fantastic dining experience for guests.
  • Company: Join the award-winning Eden Hotel Collection, recognised for employee wellbeing and engagement.
  • Benefits: Enjoy 31 days of leave, monthly tips, and exclusive discounts at over 800 retailers.
  • Why this job: Be part of a collaborative team that values your voice and supports your growth.
  • Qualifications: Experience in hospitality and a passion for delivering excellent service.
  • Other info: Access to wellbeing resources and career development opportunities.

The predicted salary is between 24000 - 36000 £ per year.

We’re looking for a Chef de Rang to join the team at Mallory Court Country House Hotel & Spa. You’ll predominantly be based at Sencha, our informal dining restaurant in the Spa building serving fresh, flavour-packed light bites inspired by Asian classics. However, you’ll also support our wider food and beverage operations in the Main House as required, ensuring a seamless guest experience across all dining spaces.

What’s in it for you?

  • Generous Time Off: 31 days of leave, increasing to 33 with service.
  • Monthly Tips: Fairly shared service charge/gratuities, all paid on second pay date in the month.
  • Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
  • Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
  • Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
  • Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
  • Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
  • The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
  • Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
  • Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
  • Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
  • Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
  • Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

  • Your Voice Matters: Regular surveys that value your input.
  • Real Action: “You said, we did”—because we listen and respond.
  • Sustainability Focus: Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.

Want to hear more about ‘Life at Eden?’ Follow us on Instagram @ehcpeople.

Senior Waiter/ess employer: Mallory Court Hotel & Spa, Leamington Spa

At Eden Hotel Collection, we pride ourselves on being an award-winning employer, recognised for our commitment to employee wellbeing and engagement. With generous benefits including 31 days of leave, health and wellness plans, and a culture that values collaboration and inclusivity, you will thrive in a supportive environment that prioritises your growth and happiness. Join us at Mallory Court Country House Hotel & Spa, where your contributions are celebrated and your voice truly matters.
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Contact Detail:

Mallory Court Hotel & Spa, Leamington Spa Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Waiter/ess

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Senior Waiter/ess role.

Tip Number 2

Show up and shine! If you can, visit the hotel or restaurant where you're applying. Chat with staff, soak up the atmosphere, and get a feel for the place. This will help you tailor your approach and show genuine interest.

Tip Number 3

Prepare for the interview by practising common questions. Think about how your experience aligns with their values of Heart, Honesty, Spirit, and Team. We want to see how you can contribute to their culture!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be part of a team that values employee wellbeing and growth—who wouldn’t want that?

We think you need these skills to ace Senior Waiter/ess

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Time Management
Adaptability
Knowledge of Food and Beverage
Problem-Solving Skills
Multitasking
Cultural Awareness
Sales Skills
Conflict Resolution

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of humour or a personal story can make your application stand out.

Tailor Your Application: Make sure to tailor your application to the role of Senior Waiter/ess. Highlight relevant experience and skills that align with our values and the job description. This shows us you’re genuinely interested in joining our team!

Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!

How to prepare for a job interview at Mallory Court Hotel & Spa, Leamington Spa

Know the Venue

Before your interview, take some time to research Mallory Court Country House Hotel & Spa. Familiarise yourself with their dining options, especially Sencha, and understand their approach to hospitality. This will show your genuine interest in the role and help you connect your experience to their values.

Showcase Your Skills

As a Senior Waiter/ess, you'll need to demonstrate your ability to provide excellent service. Prepare examples of how you've handled busy shifts, resolved guest complaints, or contributed to a team environment. Be ready to discuss specific situations where you went above and beyond for guests.

Emphasise Teamwork

Eden Hotel Collection values collaboration and care. Highlight your experience working in teams and how you contribute to a positive work culture. Share stories that illustrate your ability to support colleagues and create a seamless guest experience across different dining spaces.

Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. Inquire about their employee wellbeing initiatives or how they foster a culture of inclusivity. This not only shows your interest in the company but also helps you assess if it's the right fit for you.

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