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- Tasks: Ensure meeting spaces are set up and maintained to high standards while providing excellent guest service.
- Company: Join an award-winning hotel group recognised for employee wellbeing and a great workplace culture.
- Benefits: Enjoy generous time off, monthly tips, exclusive discounts, and comprehensive health plans.
- Why this job: Be part of a supportive team that values your growth and happiness in a dynamic environment.
- Qualifications: No specific qualifications required, just a passion for hospitality and teamwork.
- Other info: Opportunities for career development through apprenticeships and leadership programmes.
The predicted salary is between 24000 - 36000 £ per year.
As a Conference Porter, main responsibilities will include:
- To be responsible for ensuring that meeting space is set up as per guest requirements and according to EHC conference standards
- Ensure that meeting/function space is always clean and presentable
- To meet and greet guests upon arrival
- To service lunch and refreshments breaks on time and according to EHC standards
- Clean out rooms at the end of functions and re-set rooms for next function
- Ensure all equipment is kept in a safe and tidy condition
- To direct guests to areas of the hotel
- To ensure guests are helped at all times
Thank you for recognising this great opportunity, join us and you will get the benefit of:
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second pay date in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
- Genuine Wellbeing Support: We are here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Employee Comm's: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family-Friendly Policies: Enhanced leave and return-to-work financial support for life's key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
A Culture of Collaboration and Care: We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: "You said, we did"—because we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
We are proud members of the Hoteliers' Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.
Conference Supervisor employer: Mallory Court Hotel & Spa, Leamington Spa
Contact Detail:
Mallory Court Hotel & Spa, Leamington Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of their award-winning team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can contribute to their fantastic guest experience.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, and you want to reflect the high standards of the Eden Hotel Collection right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Conference Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Conference Supervisor role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we do at Eden Hotel Collection!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about working with us there!
How to prepare for a job interview at Mallory Court Hotel & Spa, Leamington Spa
✨Know the Company Inside Out
Before your interview, take some time to research Eden Hotel Collection. Familiarise yourself with their values, recent awards, and what makes them a top employer in hospitality. This will not only impress your interviewers but also help you align your answers with their culture.
✨Showcase Your Customer Service Skills
As a Conference Supervisor, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your ability to meet guest needs will demonstrate that you're a great fit for their team.
✨Prepare for Practical Scenarios
Expect questions or scenarios related to setting up meeting spaces and managing functions. Think about how you would handle specific situations, like dealing with last-minute changes or ensuring everything runs smoothly during an event. Practising these scenarios can give you a real edge.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. You might ask about their approach to employee wellbeing or how they support career growth. This shows that you're genuinely interested in being part of their award-winning team.
