Service Engineer

Service Engineer

Dungannon Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Install, maintain, and service cutting-edge Ground Support Equipment.
  • Company: Join Mallaghan, a global leader in innovative GSE manufacturing since the 1960s.
  • Benefits: Enjoy competitive pay, overtime, health plans, gym memberships, and early Friday finishes!
  • Why this job: Be part of a dynamic team focused on excellence and customer satisfaction in a thriving industry.
  • Qualifications: Technical experience in equipment maintenance and a background in engineering or IT is essential.
  • Other info: Willingness to travel worldwide and flexibility in working hours are required.

The predicted salary is between 36000 - 60000 £ per year.

Originally established as a Civil Engineering Firm by Terry Mallaghan in the 1960s, an ongoing dedication to excellence and innovation has seen Mallaghan evolve into a leading global manufacturer of GSE.
If the following job requirements and experience match your skills, please ensure you apply promptly.
Combining technical expertise with a deep understanding of customer requirements, Mallaghan designs and manufactures a comprehensive range of specialist products, including hi-lifts, aircraft maintenance lifts, stairs, and deicers, tailored to the needs of our international partners.
Headquartered in Dungannon, Northern Ireland, and with a manufacturing facility in Newnan, Georgia; Mallaghan employs a team of more than 400 people.
With Ronan and Niall Mallaghan at the helm of the business, Mallaghan is committed to continued investment within the industry to ensure a range of innovative, sustainable GSE for airlines, airport and handling agents right across the world.
Are you passionate about hands-on engineering and customer service? Mallaghan is recruiting a Service Engineer to manage the installation, commissioning, maintenance, and servicing of our industry-leading Ground Support Equipment.
Youll lead key power projects and have the chance to work with a dynamic team, offering technical support and contributing to a safe, efficient work environment.
Key Responsibilities: Install & Commission Mallaghan Ground Support Equipment to the highest standards, ensuring all machinery is fully operational and meets client specifications.
Maintain & Service a wide range of ground support equipment, ensuring it operates efficiently and reliably at all times.
Troubleshoot & Resolve Issues quickly, including diagnosing faults, repairs, and working within warranty guidelines.
Report any unresolved warranty issues back to the office.
Provide Technical & Supervisory Support to colleagues, ensuring that proper guidance is provided and ensuring work is completed to company standards.
Lead Critical Power Projects, managing on-site teams, and overseeing installation, commissioning, and troubleshooting of large projects.
Ensure Customer Satisfaction by providing professional, timely, and effective communication with clients and keeping them informed about project progress, issues, and resolutions.
Follow Company Guidelines & Standards by ensuring work is completed in compliance with Mallaghans high standards, health and safety regulations, and quality systems (ISO 9001).
Document All Work in a timely and accurate manner, including time sheets, site reports, staff expense claims, and follow-up work, adhering to company policies.
Collaborate & Communicate Effectively with management, staff at all levels, and other trades to maintain a seamless operation and ensure positive client outcomes.
Contribute to a Safe Working Environment by following all health and safety protocols and promoting a culture of safety among your colleagues.
Train & Develop by attending all required training courses and keeping up to date with product developments and industry standards.
What Were Looking For: Proven technical experience (electro-mechanical engineering preferred) Ability to read and interpret technical documents Strong troubleshooting and diagnostic skills Excellent communication and team collaboration Flexibility to travel worldwide and work outside regular hours Clean driving license and valid passport Why Mallaghan? Competitive salary, overtime, and bonus structure Health Cash Plan, Pension & Life Assurance Discounts on High Street, Gym Membership & Insurance Long Service Awards, Social Events & more On-site parking & early finish Fridays This is an exciting opportunity for career progression in a forward-thinking company.
Apply now by sending your CV to the HR Department before the closing date.
Mallaghan is an Equal Opportunities Employer.
Skills: Field Service Diesel Mechanic Electrical

Service Engineer employer: Mallaghan Engineering

Mallaghan is an exceptional employer, offering a dynamic work environment in Dungannon, Northern Ireland, where innovation and excellence are at the forefront of our operations. We provide competitive rates, a comprehensive health cash plan, and opportunities for professional growth, ensuring our Service Engineers thrive both personally and professionally. With a strong commitment to employee well-being, including gym memberships and early finishes on Fridays, Mallaghan fosters a collaborative culture that values teamwork and customer focus, making it a rewarding place to build your career.
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Contact Detail:

Mallaghan Engineering Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

✨Tip Number 1

Familiarize yourself with Mallaghan's range of Ground Support Equipment. Understanding the specific products and their technical requirements will help you demonstrate your knowledge during interviews and discussions.

✨Tip Number 2

Highlight any previous experience in service organizations, especially in roles that required technical competence and customer interaction. This will show that you can handle the responsibilities of the Service Engineer position effectively.

✨Tip Number 3

Prepare to discuss your experience with fault diagnosis and troubleshooting. Be ready to provide examples of how you've successfully resolved issues in past roles, as this is a key requirement for the job.

✨Tip Number 4

Emphasize your ability to work both independently and as part of a team. Share instances where you've collaborated with colleagues or led projects, as this aligns with the leadership aspect of the Service Engineer role.

We think you need these skills to ace Service Engineer

Technical Competence
Equipment Maintenance
Reading Technical Documents
Problem-Solving Skills
Fault Diagnosis
Troubleshooting
Electro-Mechanical Engineering
Communication Skills
Team Collaboration
Attention to Detail
Adaptability
Time Management
Customer Focus
Health & Safety Compliance
ISO 9001 Knowledge
Flexibility in Working Hours
Clean Driving License
Willingness to Travel

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Service Engineer position. Highlight the key responsibilities and required skills, and think about how your experience aligns with them.

Tailor Your CV: Customize your CV to emphasize your technical competence and experience in equipment maintenance. Include specific examples of past projects or roles that demonstrate your ability to troubleshoot and resolve issues.

Craft a Strong Cover Letter: Write a cover letter that showcases your customer-focused approach and ability to work within a team. Mention your relevant industry experience and how you can contribute to Mallaghan's commitment to excellence and innovation.

Highlight Relevant Qualifications: If you have a qualification in an engineering or IT discipline, or hands-on experience in electro-mechanical engineering, make sure to highlight this in your application. Also, mention your clean driving license and willingness to travel.

How to prepare for a job interview at Mallaghan Engineering

✨Show Your Technical Expertise

Be prepared to discuss your technical competence and experience with equipment maintenance. Highlight specific examples where you've successfully diagnosed and resolved issues, as this will demonstrate your ability to handle the responsibilities of a Service Engineer.

✨Understand the Company Culture

Research Mallaghan's commitment to excellence and innovation. During the interview, express how your values align with theirs, particularly in terms of customer focus and teamwork. This will show that you are not only qualified but also a good cultural fit.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to work under pressure. Prepare scenarios from your past experiences where you had to troubleshoot equipment or lead a team through a challenging situation, showcasing your leadership and communication skills.

✨Demonstrate Flexibility and Willingness to Learn

Highlight your ability to adapt to change and learn new systems quickly. Mention any previous experiences where you had to adjust to new processes or technologies, as this will reassure the interviewers of your capability to thrive in a dynamic environment.

Service Engineer
Mallaghan Engineering
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