At a Glance
- Tasks: Coordinate exciting meetings and events while maximising sales potential.
- Company: Join the vibrant Dalata Hotel Group, a leader in hospitality.
- Benefits: Enjoy free meals, discounts, extra leave, and career development opportunities.
- Other info: Be part of an inclusive team that values your unique background.
- Why this job: Kickstart your career in a supportive environment with growth potential.
- Qualifications: Experience in event coordination is a plus, but not essential.
The predicted salary is between 20250 - 24750 £ per year.
Meeting & Events Co-Ordinator
Kickstart your career with us at Dalata Hotel Group!
This role offers a fantastic opportunity for growth and development in the vibrant hospitality sector.
Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you.
We are committed to promoting from within, so your dedication can lead to exciting internal opportunities.
If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Reporting directly to the Meetings & Events Manager, you will be responsible for maximising the sales potential and achieving the meeting room sales budget of the hotel.
Benefits
- Free employee meals on duty
- 50% Off F&B in all properties
- €/£60 Employee rate on rooms for all Dalata owned hotels
- 30% Off Friends & Family rate
- Extra annual leave day for every year worked (5 days to maximum of 5 days)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- Pension access (Ask your HR Manager for local pension information)
- Development opportunities through our Dalata Academy to support your career journey
- Staff appreciation Initiatives, fun team building activities and regular charity events
Your Job
- Handle inquiries related to Meetings & Events through telephone, email, and web platforms.
- Complete inquiry forms and send quotations, followed by contracts for each business opportunity.
- Accurately process, distribute, record, and file all sales correspondence, including contracts, quotations, confirmations, and cancellations, and ensure appropriate follow-up.
- Meet all client needs and manage accounts for all meeting room and event clients.
- Post all meeting room charges and issue receipts to clients.
- Monitor competitor meeting room offerings.
- Conduct weekly telesales to acquire new business opportunities.
- Manage and maintain up-to-date databases.
- Provide weekly and monthly reports on account performance and general activity.
- Act as the Health and Safety representative for the sales office during monthly meetings.
- Demonstrated excellent organizational skills and attention to detail.
- Experience with the Opera System is desirable but not essential.
What You Will Need
- 1-year previous event sales or coordinating experience in a hotel or venue is advantageous but not essential
- Experience with Opera System is advantageous but not essential
- Experience within the hospitality industry is advantageous but not essential
- Experience working with customers
- An excellent command of the English language
- Possess the ability to see an opportunity and act on it to secure revenue for the Hotel
- Strong selling and interpersonal skills
About Us
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate.
We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people.
Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities.
We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group is an Inclusive Employer.
We actively encourage people from all backgrounds and abilities to apply to be part of our team.
However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Meeting & Events Co-Ordinator in Newcastle upon Tyne employer: Maldron Hotel Newcastle
Dalata Hotel Group is an exceptional employer that prioritises employee growth and development through our Dalata Academy, offering training and career advancement opportunities. With a friendly work culture, generous benefits including free meals, discounts, and team-building activities, we ensure our staff feel valued and appreciated. Join us in creating memorable experiences for our guests while enjoying a supportive environment in one of our expanding hotels across the UK and Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Co-Ordinator in Newcastle upon Tyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Maldron Hotel Newcastle. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Maldron Hotel Newcastle
Don't be shy about reaching out to Maldron Hotel Newcastle directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meeting & Events Co-Ordinator in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Maldron Hotel Newcastle and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Maldron Hotel Newcastle
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
