Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage bookings, and provide local info in a vibrant hotel setting.
- Company: Dalata Hotel Group is dedicated to exceptional hospitality and employee growth across Europe.
- Benefits: Enjoy free meals, discounts on stays, extra annual leave, and development opportunities.
- Why this job: Join a supportive team, gain valuable skills, and make a real impact in hospitality.
- Qualifications: Excellent customer service and communication skills; hotel experience is a plus but not required.
- Other info: Inclusive employer encouraging diverse applicants; flexible support available during the application process.
The predicted salary is between 20000 - 28000 £ per year.
Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge, while also providing exposure to senior team members who can mentor you along the way. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Benefits
- Free employee meals on duty
- 50% Off F&B in all properties
- €60/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off Friends & Family rate
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- SAYE (Save As You Earn Scheme)
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy - support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Job:
- Greet and welcome guests as they arrive at the hotel.
- Register guests and process their payments.
- Respond to any inquiries guests may have about in-house facilities and local tourist information.
- Ensure the security of room keys.
- Update all guest information in the computer system.
- Take and confirm reservations for guests.
What You'll Need:
- Excellent customer service skills.
- Ability to work independently and take initiative.
- Outstanding communication skills.
- Capability to remain calm and perform well under pressure.
- Experience in 3/4-star hotel is desired but not essential.
Dalata Hotel Group we bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Experience everything Manchester has to offer at Maldron Hotel Manchester City Centre. Throw yourself into the thick of it with shopping, nightlife, theatres and stadiums right at your doorstep. Explore the city on your own terms with Oxford Road and Piccadilly train stations just a short stroll away. You can also reach us from Manchester Airport in 25-minutes by car or taxi. New experiences, new friends, new memories, it all starts here.
Receptionist employer: Maldron Hotel Manchester City Centre
Contact Detail:
Maldron Hotel Manchester City Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the Dalata Hotel Group and its values. Understanding their commitment to hospitality and internal development can help you align your responses during interviews, showcasing how you fit into their culture.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or part-time work, demonstrating your ability to handle inquiries and maintain a calm demeanour under pressure will make you stand out.
✨Tip Number 3
Network with current or former employees of Dalata Hotel Group. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Be prepared to discuss your initiative and independence. Think of examples from your past experiences where you took charge or solved problems on your own, as this is a key quality they are looking for in a receptionist.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the receptionist role. Emphasise your customer service skills, communication abilities, and any previous experience in hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the Dalata Hotel Group. Mention specific reasons why you want to work there and how you can contribute to their team.
Highlight Relevant Skills: In your application, clearly outline your ability to work independently, handle pressure, and provide excellent customer service. Use examples from past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Maldron Hotel Manchester City Centre
✨Showcase Your Customer Service Skills
As a receptionist, excellent customer service is key. Prepare examples of how you've successfully handled guest inquiries or resolved issues in the past. This will demonstrate your ability to create a welcoming atmosphere.
✨Research the Company
Familiarise yourself with Dalata Hotel Group and its values. Understanding their commitment to internal development and employee support can help you align your answers with their culture during the interview.
✨Practice Calmness Under Pressure
Receptionists often face busy periods. Think of scenarios where you had to remain calm and efficient under pressure, and be ready to discuss these experiences. This will show your potential employer that you can handle the demands of the role.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the training opportunities available through the Dalata Academy or how they support career growth within the organisation.
