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- Tasks: Supervise food and beverage service, ensuring a friendly and efficient experience for guests.
- Company: Join Dalata Hotel Group, a growing hospitality leader with a focus on employee development.
- Benefits: Enjoy free meals, discounts, extra annual leave, and access to development programmes.
- Why this job: Make an impact in a supportive environment while gaining valuable skills and career growth.
- Qualifications: Previous hotel experience is preferred but not essential; strong communication skills are a must.
- Other info: Flexible shifts available; perfect for students looking to balance work and studies.
The predicted salary is between 24000 - 36000 £ per year.
Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Reporting to the Food and Beverage Manager, the Food & Beverage Supervisor will provide at all times a friendly and efficient service to the hotel guests. Job requirements are 2 days Breakfast Supervisor and 3 days Coffee Shop Supervisor.
Benefits:
- Free employee meals on duty
- 50% Off F&B in all properties
- €60/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off the Friends & Family rate
- Extra AL day for every year worked (5 extra days to a maximum of 5 days)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- SAYE (Save As You Earn Scheme)
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy - support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
What You Will Do:
- Operate Food & Beverage service according to standard operating procedures (SOPs)
- Ensure timely setup and ongoing maintenance of Food & Beverage areas
- Maintain cleanliness and tidiness in all Food & Beverage areas
- Control heating, lighting, and music/TVs to create a comfortable atmosphere
- Provide efficient and friendly service to guests at all times
- Maximise sales through effective upselling
- Complete daily SOP checklists to uphold staff training standards
- Execute daily and weekly cleaning checklists to ensure high hygiene standards
What You Will Need:
- Previous hotel experience in a 3/4 star hotel property is desired but not essential
- Previous experience in a high-volume/fast-paced environment
- Fluent English and excellent communication skills
- Micros Experience would be preferable
- Flexible and available to work a variety of shifts, including midweek and weekends
- A good team player
- Are hardworking and dedicated to their role
About Us:
Dalata Hotel Group brings the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we will keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight when you are completing your application process.
Experience everything Manchester has to offer at Maldron Hotel Manchester City Centre. Throw yourself into the thick of it with shopping, nightlife, theatres and stadiums right at your doorstep. Explore the city on your own terms with Oxford Road and Piccadilly train stations just a short stroll away. You can also reach us from Manchester Airport in 25-minutes by car or taxi. New experiences, new friends, new memories, it all starts here.
Food & Beverage Supervisor employer: Maldron Hotel Manchester City Centre
Contact Detail:
Maldron Hotel Manchester City Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Supervisor
✨Tip Number 1
Familiarise yourself with the Dalata Hotel Group's values and mission. Understanding their commitment to hospitality and employee development will help you align your answers during interviews and show that you're a good fit for their culture.
✨Tip Number 2
Highlight any previous experience in high-volume or fast-paced environments. Be ready to share specific examples of how you've successfully managed busy service periods, as this is crucial for the Food & Beverage Supervisor role.
✨Tip Number 3
Prepare to discuss your upselling techniques. Since maximising sales is part of the job, think of instances where you've effectively upsold products or services and how it benefited your previous employers.
✨Tip Number 4
Show your flexibility and teamwork skills. Be ready to explain how you've adapted to different shifts and collaborated with colleagues in past roles, as these traits are essential for success in this position.
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food & Beverage Supervisor position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: If you have previous experience in a hotel or high-volume environment, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your skills in providing excellent customer service and managing food and beverage operations.
Showcase Communication Skills: Since fluent English and excellent communication skills are essential for this role, ensure your application reflects your ability to communicate effectively. Consider including examples of how you've successfully interacted with guests or team members in past roles.
Express Your Passion: In your cover letter, convey your enthusiasm for the hospitality industry and your desire to grow within the Dalata Hotel Group. Mention any specific aspects of their culture or development opportunities that resonate with you.
How to prepare for a job interview at Maldron Hotel Manchester City Centre
✨Know the Company
Before your interview, take some time to research Dalata Hotel Group. Understand their values, mission, and the unique aspects of their hospitality approach. This will help you align your answers with what they stand for and show your genuine interest in the role.
✨Demonstrate Your Service Skills
As a Food & Beverage Supervisor, excellent customer service is key. Be prepared to share examples from your past experiences where you provided exceptional service or handled difficult situations effectively. This will showcase your ability to maintain high standards in a fast-paced environment.
✨Highlight Teamwork
Emphasise your ability to work well within a team. Share specific instances where you collaborated with colleagues to achieve a common goal or improve service delivery. This is crucial as the role requires being a good team player in a busy setting.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about how you would handle various situations, such as managing a busy service period or resolving a guest complaint, and be ready to discuss your thought process.
