At a Glance
- Tasks: Serve delicious drinks and create memorable experiences for our guests.
- Company: Join the vibrant team at Maldron Hotel Liverpool in the heart of the city.
- Benefits: Enjoy free meals, discounts, and opportunities for career growth.
- Other info: Flexible shifts and fun team-building activities await you!
- Why this job: Be part of a friendly team and learn valuable skills in hospitality.
- Qualifications: No experience needed; just bring your positive attitude and willingness to learn.
The predicted salary is between 22000 - 26000 £ per year.
Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action.
Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer.
From world-class concerts and sporting events at the M&S Bank Arena to the historic charm of the Royal Albert Dock, there’s something for everyone just steps away.
Shopping enthusiasts can explore Liverpool ONE, while music lovers can walk in the footsteps of The Beatles with famous sights nearby.
Join us and be part of a workplace where city life meets opportunity.
Food & Beverage Assistant
You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow.
At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!
Reporting to the Food & Beverage Manager and the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to the hotel guests.
Benefits
- Free employee meals on duty
- 50% Off F&B in all properties
- €/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off the Friends & Family rate
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme.
- Cycle to Work Scheme/Transport Schemes
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy- support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Job
- Regular guests are known and greeted accordingly, using their names.
- Prepare and serve a wide range of beverages including cocktails, beers, wines, spirits, and non-alcoholic drinks to a high standard.
- Confidently recommend drinks and menu items, making suggestions that enhance the overall dining experience.
- Support restaurant service by taking orders, running food, and ensuring guests are well looked after throughout their visit.
- Upsell effectively across both food and beverage, promoting specials, cocktails, and upgrades to maximise revenue.
- Maintain strong knowledge of the food menu as well as drinks, including allergens and pairings.
- Ensure responsible service of alcohol at all times.
- Work closely with the wider team to deliver smooth, efficient service during busy periods.
- Take ownership of your section, ensuring the bar and service areas are clean, organised, and fully stocked.
- Handle payments accurately using the till system, ensuring all orders are processed correctly.
- Support with opening and closing duties, including set-up, cleaning, and stock control.
- Contribute to a positive team culture, bringing energy, teamwork, and a can-do attitude every shift.
What You’ll Need
- Previous bar, hospitality or customer-service experience is desirable but not essential, as full training will be provided.
- A friendly, welcoming and guest-focused approach.
- Excellent communication and interpersonal skills.
- The ability to work well as part of a team.
- Confidence working in a busy, fast-paced environment.
- A positive attitude and willingness to learn.
- Good attention to detail and high standards of cleanliness.
- Basic knowledge of alcoholic and non-alcoholic drinks would be advantageous.
- Experience using Micros or a similar point-of-sale system would be preferable but is not essential.
- An understanding of responsible alcohol service and licensing requirements, or a willingness to complete the relevant training.
- Flexibility to work a variety of shifts, including evenings, weekends and bank holidays.
- A hardworking, reliable and punctual approach.
About Us
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate.
We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people.
Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities.
We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer.
We actively encourage people from all backgrounds and abilities to apply to be part of our team.
However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight when you are completing your application process.
Food & Beverage Assistant - Bartender in Liverpool employer: Maldron Hotel Liverpool
Maldron Hotel Liverpool is an exceptional employer that offers a vibrant work culture in the heart of Liverpool, providing chefs with the opportunity to showcase their culinary skills in a dynamic environment. With competitive salaries and a commitment to employee growth, team members can expect ongoing training and development, making it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant - Bartender in Liverpool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Maldron Hotel Liverpool. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Maldron Hotel Liverpool
Don't be shy about reaching out to Maldron Hotel Liverpool directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Assistant - Bartender in Liverpool
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Maldron Hotel Liverpool and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Maldron Hotel Liverpool
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
