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- Tasks: Serve food and drinks, greet guests, and maintain a clean environment.
- Company: Dalata Hotel Group offers a vibrant workplace in the heart of Liverpool.
- Benefits: Enjoy free meals, discounts, development opportunities, and fun team activities.
- Why this job: Join a friendly team in a dynamic city with growth potential and exciting experiences.
- Qualifications: Previous experience in hospitality, flexibility, and excellent communication skills required.
- Other info: Inclusive employer encouraging applicants from all backgrounds.
Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action. Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer.
As a Food & Beverage Assistant, you will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!
Reporting to the Food & Beverage Manager and the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to the hotel guests.
Benefits:- Free employee meals on duty
- 50% Off F&B in all properties
- €60/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off the Friends & Family rate
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- SAYE (Save As You Earn Scheme)
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy - support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
- Regular guests are known and greeted accordingly, using their names.
- Ensure a good working knowledge of food and wine. Be able to make recommendations.
- Be friendly, courteous and professional at all times.
- Upsell and maximise sales revenue whenever and wherever possible.
- General cleaning of bar and restaurant.
- Serve guests with food and beverage.
- Previous experience is essential.
- Flexibility in working hours as the role includes mornings/evenings & weekends.
- Previous experience in a high-volume/fast-paced environment.
- Fluent English and excellent communication skills.
- Micros experience would be preferable.
- Experience in a hotel is preferable.
Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight when you are completing your application process.
Food & Beverage - Breakfast Assistant employer: Maldron Hotel Liverpool
Contact Detail:
Maldron Hotel Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage - Breakfast Assistant
✨Tip Number 1
Familiarise yourself with the local area and attractions around the Maldron Hotel Liverpool. Being knowledgeable about nearby landmarks and events can help you engage with guests and provide them with personalised recommendations, which is a key part of the role.
✨Tip Number 2
Brush up on your food and beverage knowledge, especially regarding popular items and wine pairings. This will not only help you make informed recommendations but also demonstrate your commitment to providing excellent service during the interview process.
✨Tip Number 3
Showcase your flexibility and adaptability in previous roles. Since this position requires working various shifts, highlighting your experience in fast-paced environments and your willingness to work mornings, evenings, and weekends will make you a more attractive candidate.
✨Tip Number 4
Connect with current or former employees of Dalata Hotel Group on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Food & Beverage - Breakfast Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service, especially in high-volume or fast-paced environments. Mention any specific skills related to customer service and upselling.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your previous experience and how it aligns with the responsibilities of a Breakfast Assistant at Maldron Hotel Liverpool.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to interact professionally and courteously with guests. Use clear and concise language throughout your application.
Highlight Flexibility: Mention your flexibility regarding working hours, as the role requires mornings, evenings, and weekends. This shows your willingness to meet the demands of the job.
How to prepare for a job interview at Maldron Hotel Liverpool
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at the hotel. Being able to discuss menu items confidently and make recommendations will impress your interviewers and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial in the hospitality industry.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability. Mention any past experiences where you adapted to changing schedules or worked during busy periods, showcasing your commitment to the job.
✨Emphasise Teamwork
The hotel values a friendly team environment, so be prepared to talk about your ability to work well with others. Share instances where you collaborated with colleagues to achieve a common goal or improve service quality.