At a Glance
- Tasks: Lead and manage hotel reservation operations to ensure exceptional guest experiences.
- Company: Join the Dalata Hotel Group, a leader in hospitality with a focus on teamwork.
- Benefits: Enjoy a competitive salary and a supportive work environment with growth opportunities.
- Other info: Be part of a thriving community that values innovation and excellence.
- Why this job: Shape your team's culture and drive performance in a dynamic hospitality setting.
- Qualifications: Proven leadership skills and a passion for delivering outstanding service.
The predicted salary is between 27000 - 33000 £ per year.
Job Ref: DAL5626
Branch: Maldron Hotel Brighton
Location: Maldron Hotel Brighton, Brighton
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 05/08/2026
Closing date: 05/09/2026
Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that great teamwork and leadership are at the heart of hospitality. Dalata Hotel Group are currently looking for an experienced leader who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally.
In this role, you will enjoy the unique opportunity to shape the culture and success of your team and contribute to the strategy of this hotel. If you are looking for the next opportunity or to move in your career in a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group.
As Reservations Manager, you will report to the Group General Manager. You will effectively guide and manage hotel reservation operations, ensuring exceptional guest experiences and high-performance standards while fostering a positive work environment.
Reservations Manager employer: Maldron Hotel Brighton
At Maldron Hotel Brighton, we pride ourselves on being an excellent employer that values the growth and development of our team members. With access to the Dalata Academy, you will receive comprehensive training and mentorship, ensuring your skills are honed in a supportive environment. Enjoy competitive benefits, including free meals on duty and opportunities for career advancement within our vibrant hotel culture.
StudySmarter Expert Advice🤫
We think this is how you could land Reservations Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Maldron Hotel Brighton. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Maldron Hotel Brighton
Don't be shy about reaching out to Maldron Hotel Brighton directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reservations Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Maldron Hotel Brighton and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Maldron Hotel Brighton
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
