Community Engagement Officer (Civil Enforcement)

This role offers a unique opportunity to be part of a highly visible, frontline team that works across the whole of the Maldon District 7 days a week. Working shifts you will balance community engagement, community safety and enforcement patrols and activity.

You will act as the Council's Ambassador, so a positive and can-do approach is essential! Your day will be varied and exciting - this isn’t a desk job; you will be a Community Safety Accredited Officer who will be enforcing parking and environmental offences, and issuing penalty notices for various matters such as dog fouling, littering and civil parking offences. You will spend much of your time out on the streets and public open spaces ensuring you are visible and proactively interacting with the community. This will involve working a shift pattern, including evenings and weekends and at times lone working.

We work closely with our partners, and have recently launched a Community Safety Hub in at the Council Offices, enabling us to be co-located with Essex Police, and to undertake joint working and joint patrols with our Police colleagues.

About this role: You will be part of a team that balances working with the local community engagement and enforcement. You will help to build strong links with the local community, including joint working with Essex Police and other organisations. You will deal with a range of local issues and undertake enforcement including those under the Anti-Social Behaviour Crime and Policing Act 2014. These include the following:

• Issuing Penalty charge notices for car parking on and off-street.
• Speed camera enforcement.
• Dog fouling.
• Dog control.
• Littering.
• Antisocial behaviour.

The successful candidate will have experience at working closely with the public in a customer-focused role and will possess excellent communication and interpersonal skills with the ability to act on their own initiative, to influence, persuade and to manage difficult situations. You will also work towards becoming a member of the Community Safety Accreditation Scheme and must possess a full driving licence.

Other duties will include:

• Liaising with contractors, Town and Parish Councils whilst patrolling areas to help reduce anti-social behaviour, including locking and securing of sites.
• Using handheld technology to assist in your duties such as tablets, smart phones and other devices.
• Operating body cams and vehicle cameras within the Council's policy, procedures, guidelines and Codes of Practice.
• Undertaking speed enforcement in partnership with Essex Police.

Please note this role will be subject to an Enhanced DBS Check.

For more information or an informal discussion, please contact Ben Chapman, Community Engagement Team Leader on 07999 030977 or email ben.chapman@maldon.gov.uk.

To apply: If you would like to be considered for this role, we would love to hear from you. Please complete the online application form found here. We are unable to accept CVs. Interviews to be held week commencing 28th July 2025.

Please note: All interview notifications will be sent via e-mail. Please ensure you provide an e-mail address so that we can make contact with you. If email is not suitable to you because of additional needs, please make us aware so we can support you through this process fairly on 01621 854477.

Unfortunately, due to the number of applications we receive, we are unable to respond to all applications. Therefore, should you not hear from us within 3 weeks of the closing date, please assume you have been unsuccessful.