At a Glance
- Tasks: Manage community use of academy facilities and ensure excellent service for all users.
- Company: Join Malcolm Arnold Academy, a vibrant hub for local activities.
- Benefits: Enjoy a competitive salary, pension scheme, and health & wellbeing support.
- Other info: Flexible hours with weekend shifts and opportunities for career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Good education, team leadership experience, and customer relations skills required.
The predicted salary is between 30000 - 35000 £ per year.
About this Role
At Malcolm Arnold Academy, we are committed to fostering a vibrant community atmosphere. Our facilities are at the heart of local activities, and we pride ourselves on delivering exceptional service to all our lettings customers.
Key Responsibilities
- To manage the community use of academy facilities, including marketing, the facilities, managing bookings and management of on-site users.
- The management and scheduling of Community Connect employees.
- To ensure the security of the facilities before, during and after bookings and to provide an excellent service to all internal and external lettings users.
Employment Details
- Permanent, Full time, 37 hours per week (will include weekend shifts and a minimum of 2 evening shifts finishing at 22:30).
- Salary & Benefits: NJC22 (pay review pending)
- Access to Local Government Pension Scheme
- Commitment to employee Health and Wellbeing including dedicated Employee Assistance Programme
- Awards and Recognition Scheme
- Benefits Platform: Health & Wellbeing Programme: Cycle to Work Scheme
Qualifications
- A good standard of education, including GCSEs in Maths and English (Qualifications with specific relevance to the role is desirable)
- Experience of team leader responsibilities or management of a function and customer relations
- Valid UK driving licence (with 3 or less points)
- Ability to operate and use tools and equipment and undertake general porterage duties
- Expertise to undertake tasks both indoors and outdoors which may include cleaning, minor repairs in toilet areas, dealing with spillages, waste collection etc.
- Competency in the exchange of information with academy staff and external stakeholders
- Ability to meet customers' requirements as part of customer care for lettings
Equal Opportunity & Safeguarding
The David Ross Education Trust is an equal opportunity employer. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. It is our objective to ensure that job applicants and staff are treated solely based on their merits, abilities, and potential. We do not discriminate against any applicants based on any protected characteristics. The David Ross Education Trust is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo vetting appropriate to the post, including a social media presence check and Enhanced DBS check. The successful applicant will be expected to adhere to all safeguarding, welfare and health and safety policies and procedures of the Trust. All pre-employment checks are in line with 'Keeping Children Safe in Education' statutory guidance.
Community Facilities Lead: Bookings, Security & Lettings in Northampton employer: Malcolm Arnold Academy
At Malcolm Arnold Academy, we pride ourselves on being an exceptional employer dedicated to fostering a vibrant community atmosphere. Our commitment to employee health and wellbeing is reflected in our comprehensive benefits package, including access to the Local Government Pension Scheme and a Health & Wellbeing Programme. With a focus on professional growth and recognition, we offer a supportive work culture that values teamwork and customer service, making it an ideal place for those looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Community Facilities Lead: Bookings, Security & Lettings in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the community and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Get involved! Attend local events or community meetings related to facilities management. This not only boosts your visibility but also shows your commitment to the community, which is key for roles like the Community Facilities Lead.
✨Tip Number 3
Prepare for interviews by researching the academy's values and community initiatives. Tailor your responses to show how your experience aligns with their mission of delivering exceptional service to lettings customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Community Facilities Lead: Bookings, Security & Lettings in Northampton
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let us see your enthusiasm for community engagement. Share any relevant experiences that highlight your commitment to fostering a vibrant atmosphere, as this aligns perfectly with our values at Malcolm Arnold Academy.
Tailor Your Experience:Make sure to customise your application to reflect the key responsibilities mentioned in the job description. Highlight your experience in managing bookings and customer relations, as well as any leadership roles you've held. We want to see how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. This will help us quickly understand your qualifications and how they fit with the role of Community Facilities Lead.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Malcolm Arnold Academy!
How to prepare for a job interview at Malcolm Arnold Academy
✨Know the Community
Familiarise yourself with the local community and the role of Malcolm Arnold Academy within it. Understanding the needs and interests of the community will help you demonstrate how you can enhance their experience through effective facility management.
✨Showcase Your Management Skills
Prepare examples from your past experiences that highlight your team leadership and customer relations skills. Be ready to discuss how you've successfully managed bookings or resolved conflicts, as this will show your capability in handling the responsibilities of the role.
✨Emphasise Security Awareness
Since security is a key aspect of the role, think about how you would ensure the safety of the facilities. Prepare to discuss any relevant experiences where you’ve implemented security measures or dealt with emergencies, showcasing your proactive approach.
✨Engage with Questions
Prepare thoughtful questions to ask during the interview. This could include inquiries about the academy's future plans for community engagement or how they measure customer satisfaction. Engaging with the interviewers shows your genuine interest in the role and the organisation.
