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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage shipment bookings in a fast-paced environment.
- Company: Dynamic logistics company based in London with a focus on teamwork.
- Benefits: Pension scheme and opportunities for personal growth.
- Why this job: Join a vibrant team and make a difference in logistics operations.
- Qualifications: Strong communication skills and proficiency in MS Office required.
- Other info: 12-month fixed term contract with potential for future opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A logistics company in London seeks a Customer Service Representative for a 12-month fixed term contract. The successful candidate will provide exceptional customer service, manage shipment bookings, and liaise with internal departments to ensure smooth operations.
Ideal applicants will be customer-focused, possess strong communication skills, and be proficient in MS Office. This role requires multitasking in a fast-paced environment, and team collaboration is essential.
Benefits include a pension scheme.
London Logistics Customer Support Specialist (12-Month FTC) employer: Malca-Amit APAC
Contact Detail:
Malca-Amit APAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Logistics Customer Support Specialist (12-Month FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle difficult customers or manage multiple tasks at once. We want you to shine when it comes to showcasing your communication skills!
✨Tip Number 3
Show off your MS Office skills! Brush up on Excel and PowerPoint, as these tools are often used in logistics roles. Maybe even create a quick presentation about your experience to share during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace London Logistics Customer Support Specialist (12-Month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant logistics skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can contribute to our smooth operations. Keep it engaging and personal.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Malca-Amit APAC
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you’ve handled difficult customers in the past and what strategies you used to resolve their issues. This will show that you’re not just a good communicator, but also someone who can think on their feet.
✨Familiarise Yourself with Logistics
Since this role is in logistics, it’s crucial to understand the basics of shipment processes and common challenges in the industry. Research the company’s operations and be prepared to discuss how you can contribute to improving their customer service in this context.
✨Show Off Your Multitasking Skills
Prepare examples that demonstrate your ability to multitask effectively. Think of situations where you managed multiple priorities at once, especially in a fast-paced environment. This will highlight your capability to thrive under pressure, which is key for this role.
✨Teamwork Makes the Dream Work
Be ready to talk about your experience working in teams. Share specific examples of how you collaborated with others to achieve a common goal. This will show that you understand the importance of teamwork in ensuring smooth operations within the company.
