ISO Quality and Compliance Coordinator

Location: Head Office Milton Keynes

Job Type: Full-Time, On-site

Join Makita UK as a Quality & Environmental Systems Coordinator and play a pivotal role in maintaining excellence across our operations. You’ll coordinate and support the implementation, maintenance, and continuous improvement of our Quality Management Systems across all sites, ensuring compliance with ISO 9001, 14001, and 45001 standards while supporting the day-to-day operations of our Quality, Health and Safety and Environmental Department. Working closely with the Health and Safety Coordinator, Price Audit Coordinator and site teams, you’ll help maintain our certification standards, conduct audits, monitor compliance, and foster a culture of quality excellence and environmental responsibility throughout the organisation.

Why Join Makita UK?

• A Brand You Can Trust: Join a global leader in high-performance power tools and outdoor equipment.
• Career Development: We believe in developing our people. With Makita, you’ll have access to ongoing training, career growth opportunities, and support to help you reach your full potential.
• Work-Life Balance: We offer competitive salaries, benefits, and the opportunity to work with a team that values collaboration and flexibility.
• Be Part of the Team: Our culture is innovation, and a commitment to excellence—everything we do is driven by our commitment to our customers and products.

This is an opportunity for career progression.

What You Will Be Doing:

• Quality & Environmental Management

• Maintain QMS documentation to support ISO 9001 and 14001 certifications across Makita sites
• Monitor compliance with legislation and standards, notifying teams of relevant updates
• Assist in planning, coordinating, implementing and reporting internal and external audits
• Track and report quality and environmental KPIs for management review
• Handle customer queries, feedback, and complaints related to quality and environmental matters

• Support consistent implementation of quality and environmental management systems across all locations
• Liaise with internal teams and external stakeholders on compliance and sustainability activities
• Maintain systems that promote customer awareness, waste reduction, recycling, and energy efficiency
• Support waste stream management, recordkeeping, and energy-saving initiatives

• Assist the H&S Coordinator with implementing and maintaining Health & Safety Management processes across all Makita sites
• Support monitoring and reporting of H&S performance to management

• Carry out additional duties as assigned by the Line Manager, in line with the role
• Travel to other Makita sites as required to assist with audits

What We Are Looking For:

• Essential Qualifications & Experience

• Expert working knowledge of ISO 9001 and 14001 standards
• Good working knowledge of ISO 45001
• Demonstrated experience in quality and environmental management systems, preferably in a multi-site environment
• Internal and external audit experience with practical knowledge of ISO standards
• Good understanding of UK environmental and Health & Safety legislation

• Excellent organisational and coordination skills with strong attention to detail
• Effective communication skills for liaising with customers, suppliers, site teams, and management
• Strong analytical abilities for monitoring performance data and identifying improvement opportunities
• Proficient in converting customer feedback and audit findings into actionable improvements
• Self-motivated with the ability to work independently and as part of a team
• Proficiency in Microsoft Office and quality management software systems
• Commitment to continuous improvement principles and culture
• Collaborative approach with the ability to build positive working relationships across departments

What we offer:

• Competitive salary and performance-based incentives.
• Ongoing training and development opportunities to help you succeed in your role.
• A supportive and dynamic working environment with the chance to work alongside a passionate and experienced team.
• The opportunity to represent a market-leading brand in a growing sector.

Ready to apply? If you are ready to make a difference and contribute to a safe, efficient working environment, apply now by sending your CV and cover letter. We look forward to hearing from you!

Makita UK Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.