At a Glance
- Tasks: Lead a team to provide top-notch care and ensure smooth service operations.
- Company: Join Making Space, a values-driven organisation making a real community impact.
- Benefits: Enjoy competitive salary, flexible holidays, and professional development opportunities.
- Other info: Supportive team environment with great career progression and perks.
- Why this job: Make a meaningful difference in people's lives while growing your leadership skills.
- Qualifications: Level 5 Leadership and Management qualification or willingness to pursue one.
The predicted salary is between 27974 - 34190 £ per year.
We have an opportunity available for a Service Manager to join the team at our Peterborough and Cambridgeshire Community Navigators Services. This role will work across our Cambridge and Peterborough Community Navigator Services. The role will involve having oversight of the services, leading on contract compliance and managing a team of Community Navigators.
Salary: £32,923.80 per annum
Hours: 35 weekly
At Making Space we are driven by a strong set of values that guide us in our mission to make a positive impact on the lives of the people who draw on our support. We live and breathe our values; Kind Hearts, Tailor Making, Dreaming Big, Having Courage and Being Ready, every day and are looking for like-minded people to join us in making a meaningful difference in our community.
Responsibilities
As the Service Manager, you'll have overall accountability for ensuring the service runs smoothly and safely, while your dedicated team provides the highest standard of care to our service users. You'll provide leadership and management for the team, always on the lookout for opportunities to help them grow and develop their skills.
Qualifications
Candidates must have a Level 5 Leadership and Management qualification or a willingness to work towards this, and have the experience of achieving specific targets and deadlines. Our main priority for any new colleague is to find people who share similar values and attitudes to our own. On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role.
Benefits
- Stream – Access up to 30% of your wages as you earn
- Electric Car Scheme (subject to salary sacrifice & National Minimum Wage regulations)
- Lifestyle benefits through Bravo Benefits and Health service discounts
- Holidays 25 days plus bank holidays (pro rata for part time)
- We pay double time for Xmas day, Boxing Day and New Year’s Day
- Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
- Access to our library of learning through our e-portal
- We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
- We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
- Travel schemes including cycle to work, car maintenance and 55p per mile travel expenses.
- We run a colleague engagement hub with monthly and annual colleague awards
- Pension Scheme 3% employer contribution as a minimum
- Paid Sick leave
Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer. We can only accept applications from those who are legally entitled to live and work within the United Kingdom.
Service Manager- Peterborough and Cambridgeshire Community Navigator Services employer: MAKING SPACE
At Making Space, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that aligns with our core values of Kind Hearts, Tailor Making, Dreaming Big, Having Courage, and Being Ready. As a Digital Adoption Trainer based in Warrington, you'll benefit from a comprehensive package that includes generous holiday allowances, professional development opportunities, and a commitment to career progression, ensuring you can make a meaningful impact while growing your skills in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager- Peterborough and Cambridgeshire Community Navigator Services
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at MAKING SPACE.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from MAKING SPACE!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like MAKING SPACE, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at MAKING SPACE or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager- Peterborough and Cambridgeshire Community Navigator Services
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to MAKING SPACE:Before hitting send, make sure to tailor your application specifically to MAKING SPACE! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at MAKING SPACE
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
