At a Glance
- Tasks: Support carers and manage day-to-day operations in a vibrant community service.
- Company: Join Making Space, a values-driven organisation making a real difference.
- Benefits: Competitive salary, flexible earning options, electric car scheme, and generous holiday.
- Other info: On-the-job training provided; no prior experience necessary!
- Why this job: Make a meaningful impact while developing your skills in a supportive environment.
- Qualifications: Attention to detail, strong IT skills, and a passion for helping others.
The predicted salary is between 25298 - 25298 € per year.
We have an opportunity available for a Carer Advisor/Administrator to join the team at our Peterborough Carers Wellbeing Service based in Cambridgeshire, PE19 2BU.
Salary: £25,298 p/a | Hours: 35 weekly
At Making Space we are driven by a strong set of values that guide us in our mission to make a positive impact on the lives of the people who draw on our support. We live and breathe our values; Kind Hearts, Tailor Making, Dreaming Big, Having Courage and Being Ready, every day and are looking for like-minded people to join us in making a meaningful difference in our community.
Responsibilities
- Play a vital role in supporting the smooth running of day‑to‑day operations.
- Serve as the initial point of contact for carers accessing the service.
- Undertake triage‑based conversations to identify needs and provide up‑to‑date information and advice to carers, referring them to Carer Support Workers when appropriate.
- Provide support in planning and arranging a range of peer group, carer activities and training sessions.
- Maintain a telephone‑based role with ongoing contact with carers, professionals and partner organisations, including coordination and management of Emergency Support Plans.
- Handle general office tasks such as answering phones, dealing with ad‑hoc queries and assisting rota management.
Qualifications
- Attention to detail with the ability to work independently while managing sensitive and urgent situations calmly and professionally.
- Previous administration experience, strong IT skills and knowledge of Office 365, along with strong telephone skills.
- Experience within a health and social care setting is an advantage but not essential.
- No prior industry experience or specific qualifications required; on‑the‑job training will be provided.
Benefits
- Access up to 30% of wages as you earn (Stream).
- Electric Car Scheme (subject to salary sacrifice & National Minimum Wage regulations).
- Lifestyle benefits through Bravo Benefits and Health service discounts.
- Up to 28 days holiday per year.
Carer Advisor/Administrator in Girton employer: Making Space
At Making Space, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that aligns with our core values of kindness and courage. Located in the heart of Cambridgeshire, our Peterborough Carers Wellbeing Service provides employees with meaningful opportunities for personal and professional growth, alongside competitive benefits such as flexible earning options and generous holiday allowances. Join us to make a real difference in the community while enjoying a fulfilling career in health and social care.
StudySmarter Expert Advice🤫
We think this is how you could land Carer Advisor/Administrator in Girton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that Carer Advisor/Administrator role.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. We can even role-play with friends or family to boost our confidence and nail that first impression!
✨Tip Number 3
Show off your passion for making a difference! When chatting with potential employers, let them know how much you care about supporting others. It’s all about aligning with their values at Making Space.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Carer Advisor/Administrator in Girton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the lives of others, so share your motivation and why you’re drawn to this position.
Tailor Your CV:Make sure your CV is tailored to the Carer Advisor/Administrator role. Highlight any relevant experience, even if it’s not directly in health and social care. We love seeing transferable skills that show you can handle the responsibilities outlined in the job description.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Use bullet points where necessary and avoid jargon – we want to understand your experience without any confusion!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Making Space!
How to prepare for a job interview at Making Space
✨Know the Values
Before your interview, take some time to really understand the values of Making Space: Kind Hearts, Tailor Making, Dreaming Big, Having Courage, and Being Ready. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Prepare for Triage Conversations
Since you'll be undertaking triage-based conversations, practice how you would approach identifying needs and providing information to carers. Role-play with a friend or family member to get comfortable with asking the right questions and responding to different scenarios.
✨Showcase Your Admin Skills
Highlight your previous administration experience and strong IT skills during the interview. Be prepared to discuss how you've managed sensitive situations in the past and how you can handle general office tasks efficiently, especially in a busy environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you. Consider asking about the types of peer group activities you might help organise or how the team collaborates on Emergency Support Plans.
