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- Tasks: Lead and manage CQC services across Cheshire and Merseyside, ensuring top-notch customer service.
- Company: Join Making Space, a values-driven organisation dedicated to positively impacting community lives.
- Benefits: Enjoy flexible wage access, generous holidays, professional development support, and a pension scheme.
- Why this job: Be part of a mission-driven team that values empathy, courage, and innovation in care services.
- Qualifications: Must have a Level 5 Diploma in Care Leadership & Management and regional management experience.
- Other info: Access to your own transport is required for travel across the area.
The predicted salary is between 60000 - 84000 £ per year.
We have an exciting opportunity available for a Regional Head of Operations to join Making Space.
Salary: £60,283 per annum
Hours: 39 per week
Location: Cover CQC services across Cheshire and Merseyside.
At Making Space, we are a team driven by strong company values that guide us in our mission to make a positive impact on the lives of those we serve in our community. Our core values are:
- Kind Hearts: Building empathy and connection to create a sense of belonging.
- Tailor Making: Providing customised support to meet individual needs.
- Dreaming Big: Harnessing imagination to build confidence.
- Having Courage: Working bravely and taking risks to make meaningful change.
- Being Ready: Responding effectively to challenges through teamwork and preparation.
As Regional Head of Operations, you will oversee our CQC services within the North West, ensuring effective management and achievement of contractual and organisational goals aligned with Making Space’s vision and values. You will lead, motivate, and develop teams to deliver excellent customer service.
A Level 5 Diploma in Care Leadership & Management or equivalent is essential, along with regional management experience of regulated care services. You should be an excellent communicator, with a strong care focus and leadership skills. Access to your own transport is required for travel across the area.
Our ideal candidate will embody our values and foster a values-based culture across the organisation. We prioritise hiring individuals who share our attitudes and commitment.
Our benefits package includes:
- Wagestream - Access up to 30% of your wages as you earn
- Lifestyle benefits through Bravo Benefits and Health service discounts
- Holidays: 25 days plus bank holidays (pro rata for part-time)
- Double pay for Xmas Day, Boxing Day, and New Year’s Day
- Buy and sell up to 2 weeks holiday (subject to statutory limits)
- Access to learning resources through our e-portal
- Support for professional development in health and social care qualifications
- Opportunities for internal promotion to senior roles
- Travel schemes including cycle to work, car maintenance, and 45p per mile expenses
- Colleague engagement initiatives and awards
- Pension scheme with at least 3% employer contribution
- Paid sick leave
Successful applicants will undergo employment checks, including DBS and references, and will receive safeguarding training. Making Space is an equal opportunities employer and only accepts applications from those legally entitled to work in the UK.
Regional Head of Operations - regulated care services employer: Making Space Charity
Contact Detail:
Making Space Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Head of Operations - regulated care services
✨Tip Number 1
Familiarise yourself with Making Space's core values: Kind Hearts, Tailor Making, Dreaming Big, Having Courage, and Being Ready. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a perfect fit for their culture.
✨Tip Number 2
Research the current landscape of regulated care services in Cheshire and Merseyside. Understanding local challenges and opportunities will allow you to speak knowledgeably about how you can contribute to Making Space's mission and goals during discussions.
✨Tip Number 3
Network with professionals in the health and social care sector, particularly those who have experience with CQC services. Engaging with these individuals can provide insights into the role and may even lead to referrals or recommendations that could strengthen your application.
✨Tip Number 4
Prepare specific examples from your past experiences that showcase your leadership skills and ability to manage teams effectively. Be ready to discuss how you've previously motivated teams to deliver excellent customer service, as this will be crucial for the Regional Head of Operations role.
We think you need these skills to ace Regional Head of Operations - regulated care services
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Making Space's core values: Kind Hearts, Tailor Making, Dreaming Big, Having Courage, and Being Ready. Reflect on how your experiences align with these values and be prepared to highlight this in your application.
Tailor Your CV: Make sure your CV is tailored specifically for the Regional Head of Operations role. Emphasise your regional management experience in regulated care services and any relevant qualifications, such as a Level 5 Diploma in Care Leadership & Management.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for making a positive impact in the community. Use specific examples from your past roles to illustrate your leadership skills and commitment to excellent customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership position.
How to prepare for a job interview at Making Space Charity
✨Understand the Company Values
Before your interview, take some time to familiarise yourself with Making Space's core values: Kind Hearts, Tailor Making, Dreaming Big, Having Courage, and Being Ready. Be prepared to discuss how your personal values align with theirs and provide examples of how you've embodied these principles in your previous roles.
✨Showcase Your Leadership Experience
As a Regional Head of Operations, strong leadership skills are crucial. Prepare specific examples from your past experiences where you successfully led teams, motivated staff, and achieved organisational goals. Highlight any relevant experience in regulated care services to demonstrate your capability in this sector.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about challenges you've faced in previous roles, particularly in care services, and how you overcame them. This will showcase your readiness to handle the responsibilities of the position.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the opportunity to ask questions. Use this time wisely to inquire about the company's future plans, team dynamics, or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
