Bank Support Worker - Supported Living in Northwich

We have an opportunity available for a Bank Support Worker to join the team at James House based in Northwich, Cheshire, CW9 7DE. Salary £12.60 per hour. Hours Bank.

Our Values

• Kind Hearts – Generously building empathy and connection to create a sense of belonging. We believe that every person deserves to feel like they are valued and respected.
• Tailor making – Nurturing unique relationships to make every day count. We understand that every person’s needs and circumstances are different, so we strive to provide customised support and assistance to ensure all those in our care are able to live their best lives.
• Dreaming Big – Harnessing imagination to generate confidence in ourselves and others to take the first step. We believe that anything is possible when we set our minds to it and we are 100% dedicated to helping others believe in themselves too.
• Having Courage – Committing bravely to working in ways that take us to new places. We believe that our team at Making Space really does make a real change to those we serve and we must be willing to take risks and be bold in our decision making.
• Being ready – Responding to whatever comes our way by moving forward together. We know too well that life can be unpredictable but by working together and being prepared we can overcome any obstacles.

Responsibilities

Support the adults in Supported Living on a person‑centered basis to live independently, helping them move towards independent accommodation. Duties include medication assistance, accessing the community, and domestic tasks. Your days will be varied, and no two days will be the same. We are looking for someone who can think on their feet and truly understand our clients' needs with a big smile that lights up our service users' faces.

Qualities & Experience

We are not too concerned about formal qualifications for this role; we value your personal values and relationship‑building skills. We look for patience, a sense of humour, and a genuine desire to help people live full and happy lives. You do not need prior industry experience or any specific qualifications to be considered. On joining Making Space you will receive step‑by‑step on‑the‑job training, with opportunities for professional qualifications if desired and required.

Benefits

• Stream – Access up to 30% of your wages as you earn
• Electric Car Scheme (subject to salary sacrifice & National Minimum Wage regulations)
• Lifestyle benefits through Bravo Benefits and health service discounts
• Up to 28 days holidays per year including bank holidays (pro rata for part time)
• We pay double time for Christmas day, Boxing Day and New Year’s Day
• Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
• Access to our library of learning through our e‑portal
• Want to upskill? We will invest in you and provide you with qualifications in level 2‑6 in Health and Social Care, Management, Admin plus other continuous professional development if you wish to further your career within Social Care.
• We invest heavily in your career progression; at least half of our senior posts are filled internally through promotion.
• Travel schemes including cycle to work, car maintenance and 45p per mile travel expenses.
• We run a colleague engagement hub with monthly and annual colleague awards
• Pension Scheme – 3% employer contribution as a minimum
• Paid Sick leave

Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer. We can only accept applications from those who are legally entitled to live and work within the United Kingdom.