Residential Property Advisor

About Making Moves

Making Moves is a London-based real estate consultancy that does things differently. Alongside our commercial work, Making Moves Residential represents clients in the search for homes across London’s prime and super‑prime locations. We deliver a tailored, discreet service built around clients’ lifestyles and priorities, bringing expertise and accountability at every stage. From the initial consultation and sourcing, to negotiation, surveys, legal, financing and completion, we manage the full process end‑to‑end so clients can buy with clarity and confidence.

The mission for this role

As a Residential Property Advisor (Buying Agent), you’ll lead residential property searches and acquisitions for clients buying across London’s prime and super‑prime locations. You’ll deliver exceptional client outcomes while also helping build a high‑performing residential team, shaping best practice, improving ways of working, and contributing to sustainable growth in revenue, reputation, and client retention.

• Client advisory & property search
  • Lead the initial consultation: understand a client’s lifestyle, priorities, timelines, and decision drivers.
  • Build and run a proactive sourcing strategy using market knowledge, relationships, and research.
  • Shortlist options and coordinate viewings efficiently, protecting client time and ensuring a high‑touch experience.
  • Consistently demonstrate advanced active listening: summarise key information for confirmation, build consensus, and communicate with clarity in high‑stakes moments.
• Negotiation, due diligence & transaction management
  • Negotiate offers with confidence and clarity, maintaining discretion and strong stakeholder relationships.
  • Manage deals from offer accepted through to completion, liaising with surveyors, solicitors, mortgage brokers, and other advisors.
  • Resolve unexpected legal, planning, or transactional hurdles efficiently.
  • Set best‑practice frameworks for due diligence and attention to detail across multiple transactions.
  • Understand property purchase structuring principles and work with legal and tax advisors to mitigate risk.
  • Balance detail with pace to meet deadlines and deliver excellence.
• Business development & external presence
  • Lead client pitches and external engagements with authority and impact, instilling confidence in Making Moves’ expertise.
  • Shape BD strategies to meet financial goals, ensuring retention and growth.
  • Enhance established networks and reciprocal referral relationships.
  • Work with Marketing to optimise BD campaigns and outreach.
  • Generate and convert new opportunities through a confident, consultative approach.
• Revenue, pipeline & operational excellence
  • Identify opportunities to improve pipeline management, billing efficiency, and revenue generation.
  • Ensure high‑quality deal hygiene across the team (including CRM discipline) so information is accurate, timely, and actionable.
  • Ensure team processes stay aligned with business strategy; streamline operations to improve client service.
• Team leadership & development
  • Lead client relationship strategies across the team to ensure high levels of client satisfaction and retention.
  • Coach others on presence, communication, and stakeholder management.
  • Direct and participate in high‑level client pitches, supporting the team to win and deliver confidently.
  • Bring a Level Up mindset: reflect, learn, and continuously improve how the team delivers.
  • Be a role model for EI and communication, supporting colleagues through high‑stakes moments.

You’ll thrive at Making Moves if

• You’re client‑first, commercially minded, and motivated by delivering an exceptional service while building something that lasts – with strong judgement, pace, and enjoyment for shaping how a team operates.
• You bring relevant experience (or a demonstrable track record) in residential property sales, buying agency, or property search.
• You have a track record of winning new instructions, including through referrals and introducer networks.
• You’re confident managing transactions end‑to‑end, including complex stakeholder coordination.
• You’ve worked on higher‑value transactions, with exposure to Prime and Super Prime.
• You’re confident leading pitches and representing a brand externally.
• You enjoy coaching and developing others.
• You have an operational mindset: you improve processes, keep pipelines disciplined, and maintain attention to detail.
• You’re comfortable with tools and platforms such as LonRes, Rightmove Plus, and HubSpot (or similar CRMs).

Remote vs in‑person working balance

We are primarily an in‑person business, believing in the power of collaboration when we are together. Our work‑from‑home policy varies by team, reflecting the unique needs and goals of each group. After completing their onboarding, most team members may work from home one day per week.

Benefits

• Commission Scheme: Tailored commission scheme for this role.
• Holiday Allowance: 25 working days paid holidays, in addition to bank holidays. Additional day off to celebrate your Birthday.
• Culture: Each year we celebrate our success, organise travel and team events.
• Family‑Friendly Leave & Benefits: Paternity Leave – 1 month paid; Maternity Leave – 6 months paid; Adoption Leave – fully supported with paid leave. Partnered nursery benefit scheme to save on childcare costs.
• Learning & Development: Training sessions, growth opportunities, and a clear Career Progression Framework.
• Clubs & Committees: Employee‑led groups such as Run Club, Yoga, and the DE&I Committee.
• Wellbeing: £25 monthly Juno Points to spend on wellbeing perks, access to Mental Health First Aider, and Cycle to Work Scheme.
• Private Medical Insurance: Comprehensive cover after successful probation.
• Pension Contributions: We’ll match your contributions at 4%, 5%, or 6%, depending on your role level.

Diversity, Equity & Belonging

At Making Moves, we’re committed to building a team that reflects the diversity of the communities we serve. We believe success is shared, and stronger when it includes a range of experiences, perspectives, and voices. We actively encourage people from underrepresented backgrounds to apply, even if you don’t meet every single requirement. If you need any adjustments to support your application, just let us know.