At a Glance
- Tasks: Lead a vibrant team and oversee daily restaurant operations at Maki & Ramen.
- Company: Join a fast-growing restaurant known for bold flavours and unforgettable dining experiences.
- Benefits: Enjoy competitive pay, tips, free food, and employee discounts.
- Other info: Flexible hours and opportunities for career growth in a dynamic setting.
- Why this job: Be part of a high-energy environment where your leadership can shine and make a difference.
- Qualifications: Experience in hospitality management and a passion for food, especially Japanese cuisine.
The predicted salary is between 33000 - 36000 £ per year.
Pay Rate: Up to £45,000 OTE (£33,000–£36,000 base + £7,000 bonus + tips)
Hours: 45-50 per week (hours are negotiable)
Role: Full Time General Manager
Commencement Date: ASAP
Location: Unit R08, Mezzanine Food Level, West Quay Shopping Centre, Southampton SO15 1QE
At Maki & Ramen, we’re all about bold flavours, good vibes, and unforgettable dining experiences. From steaming bowls of rich ramen to beautifully crafted sushi, we bring a taste of Japan to the UK in a way that’s fresh, exciting, and full of personality. We don’t just serve food, we create moments. Whether it’s a quick lunch, a team dinner, or a celebration, our focus is on delivering exceptional, personalised experiences that keep our guests coming back for more. If you love great food, high energy, and being part of something growing fast, you’ll fit right in. As a part of the team, you will receive a motivated and friendly working environment and a competitive salary + tips on top an opportunity to expand your career.
Responsibilities
- Oversee daily restaurant operations
- Lead, train, and motivate a high-performing team
- Deliver outstanding customer service standards
- Manage P&L, costs, and profitability
- Drive sales through local marketing and partnerships
- Ensure compliance with health & safety and food hygiene standards
- Manage stock, suppliers, and labour costs
- Create a positive and energetic work environment
Qualifications
- Proven experience as a General Manager or senior manager in hospitality
- Strong leadership and team development skills
- Commercial mindset with a focus on sales and profitability
- Excellent organisational and problem-solving abilities
- Passion for food, ideally with interest in Japanese cuisine
- Ability to thrive in a fast-paced environment
Benefits
- Discounted or free food
- Employee discount
- Sick pay
- Store discount
Experience
- Restaurant management: 1 year+ (required)
- Hospitality: 1 year (required)
- Customer service: 1 year (required)
Licences / Certifications
- Food Safety Level 2 (preferred)
- Food Allergen Training (preferred)
- Personal Licence Holder (preferred)
General Manager in Southampton employer: Maki & Ramen
At Maki & Ramen, we pride ourselves on being an exceptional employer that fosters a vibrant and energetic work culture in the heart of Southampton. With competitive pay, generous tips, and a focus on employee growth, we offer our team members the chance to thrive in a fast-paced environment while enjoying discounted meals and a supportive atmosphere. Join us to be part of a dynamic team that is passionate about delivering unforgettable dining experiences and creating lasting memories for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Maki & Ramen. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Maki & Ramen
Don't be shy about reaching out to Maki & Ramen directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Maki & Ramen and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Maki & Ramen
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
