At a Glance
- Tasks: Lead and inspire a dynamic team while managing restaurant operations in a high-energy environment.
- Company: Join Maki & Ramen, a vibrant Japanese-inspired dining brand with a focus on quality.
- Benefits: Competitive salary, tips, and a friendly work atmosphere with career growth opportunities.
- Other info: Full training provided to help you thrive in a fast-paced setting.
- Why this job: Be part of an exciting new site launch and make a real impact on guest experiences.
- Qualifications: Experience in high-volume operations and strong leadership skills are essential.
The predicted salary is between 31590 - 32760 £ per year.
Pay: £31,590-£32,760 per year (typical earnings up to £42k with tips and bonus included)
Hours: 45-50 per week
Role: Full Time Assistant General Manager
Commencement Date: September 2026
Be part of Maki & Ramen Nottingham. We're Maki & Ramen – a growing, Japanese-inspired dining brand known for our homemade ramen and freshly prepared sushi. With a strong focus on quality and warm, attentive service, we’re passionate about delivering a memorable experience for every guest.
We are looking for an experienced and driven Restaurant Assistant General Manager to lead the launch and shape the future of this exciting new site. If you're ready to take the next step in your career and be part of a vibrant, expanding team, we’d love to hear from you.
Key Responsibilities:
- Oversee all aspects of restaurant operations within a high-traffic, event-driven venue, ensuring smooth and efficient service before, during, and after arena events.
- Lead, develop, and inspire a large and diverse team, upholding exceptional standards of hospitality, culture, and performance in a fast-paced environment.
- Drive commercial performance, including revenue maximisation, upselling initiatives, cost control, labour management, and full P&L accountability.
- Ensure full compliance with health and safety, licensing, food hygiene, and all O2 Arena operational requirements, representing the brand to the highest standard.
- Collaborate closely with arena stakeholders (security, events, facilities, suppliers) to coordinate logistics, anticipate visitor surges, and maintain an excellent guest experience during peak trading periods.
Required Skills and Experience:
- High-volume operational expertise, with proven ability to manage rapid table turnovers, queue control, and increased footfall during event times.
- Outstanding leadership and communication skills, capable of motivating large teams, delegating effectively, and sustaining morale in demanding situations.
- Strong commercial and analytical acumen, confidently interpreting data (covers, average spend, labour percentages, wastage, forecasts) to support consistent profitability.
- Resilience and adaptability, able to maintain control during operational challenges, last-minute event schedule changes, or unexpected spikes in demand.
- A commitment to delivering a premium guest experience, ensuring service quality remains high despite volume, pressure, and time constraints.
As a part of the team, you will receive a motivated and friendly working environment and a competitive salary + tips on top an opportunity to expand your career. What are you waiting for? Join us today!
Restaurant General Manager - KFC in Nottingham employer: Maki & Ramen
At Maki & Ramen Nottingham, we pride ourselves on being an excellent employer that values our team members and fosters a vibrant work culture. With competitive pay, including tips and bonuses, and a commitment to employee growth through comprehensive training, we ensure that our staff are well-equipped to thrive in a fast-paced environment. Join us in delivering exceptional dining experiences while enjoying the benefits of working in a supportive and dynamic team atmosphere.
