At a Glance
- Tasks: Lead our warehouse team to ensure smooth operations and implement data-driven improvements.
- Company: Join Tutti Bambini, a family-owned nursery furniture brand with over 30 years of experience.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Other info: Dynamic role with a focus on safety, efficiency, and continuous improvement.
- Why this job: Make a real impact in a growing brand while fostering a strong team culture.
- Qualifications: Experience in warehouse management and strong leadership skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
About Tutti Bambini
Tutti Bambini is a family-owned nursery furniture company founded over 30 years ago by Michael and Debra Samuel with the goal of supporting new mothers and fathers during their first steps into parenthood. After years working in nursery retail, and as parents themselves, Michael and Debra realised that nursery furniture available on the market often didn’t offer the versatility, value, and safety that new parents needed for their little ones. Drawing on a background in technical design, and on their own parenting experiences, Michael and Debra created Tutti Bambini: a nursery furniture range combining elegance and beauty with innovation and practicality. From its beginnings in a little London store, the Tutti Bambini brand has grown to become a feature in nurseries across the UK, and includes ranges of cots, cot beds, nursing chairs, highchairs, and more. Crafted to the highest standards of quality and safety, every piece of Tutti Bambini furniture is designed to be loved, and used, by families for years to come. Tutti Bambini has been acquired by Heroes in 2023, and is now part of Heroes' family of brands.
About the role
Making Heroes Ltd, the owner and operator of the beloved British nursery brand Tutti Bambini, seeks a results-oriented Warehouse Operations Site Manager to lead our Milton Keynes team. In this dynamic role, you'll be the driving force behind the smooth and efficient running of our warehouse. You'll leverage data insights to identify areas for improvement and implement effective solutions, ensuring our warehouse operations run at peak efficiency. Your leadership will be instrumental in maintaining high standards of safety, quality, delivery, team morale, cost control and environmental responsibility – all contributing to the continued success of Tutti Bambini. This is an exciting opportunity for a motivated and results-oriented individual to make a strategic impact on a growing brand. If you're passionate about efficiency and building a strong team, we want to hear from you!
Responsibilities
- Health & Safety
- Ensure strict adherence to all health and safety regulations within the warehouse.
- Develop and implement a comprehensive safety policy and protocols.
- Conduct regular safety audits and inspections.
- Foster a strong safety culture within the team.
- Team Leadership
- Lead, motivate, and develop a team of warehouse personnel, including shift managers.
- Plan and execute staffing requirements to ensure efficient warehouse operations.
- Maintain and develop positive relationships with staffing agency suppliers.
- Accountable for team performance, delivered through regular performance reviews and ongoing feedback.
- Organise training programs to enhance team skills, knowledge, and development in warehouse operations and safety procedures.
- Continuous Improvement
- Champion a culture of continuous improvement within the warehouse.
- Utilise data analysis to identify trends, opportunities for improvement and areas of inefficiency.
- Leverage data-driven insights to implement effective solutions and inform strategic decision-making for Tutti Bambini's warehouse operations.
- Warehouse Operations
- Oversee the efficient receipt, storage, picking, packing, and despatch of goods for Tutti Bambini products.
- Key accountability for the cost per order/ item despatched.
- Manage inventory levels and conduct regular stock checks.
- Implement and maintain effective warehouse procedures.
- Monitor and report on key performance indicators (KPIs) such as order accuracy, on-time deliveries, and warehouse costs.
- Ensure customer satisfaction through great customer service, accurate order fulfilment, customer complaint resolution & supportive customer communication.
- Communication & Collaboration
- Maintain clear and consistent communication with team members, other departments (procurement, sales), and external vendors.
- Collaborate effectively to ensure smooth inventory management and efficient warehouse operations for Tutti Bambini.
Warehouse KPIs Summary
A well-run warehouse relies on key performance indicators (KPIs) to measure efficiency, accuracy, and safety. Here's a breakdown of important KPIs across different areas:
- Inventory Management: Inventory Turnover / Inventory Accuracy / Inventory Carrying Cost
- Order Fulfilment lead time: OTIF / Picking Accuracy
- Warehouse Operations: Inbound rate / Warehouse Utilisation / Cost per order / Staff turnover
- Safety: Incident Rate / Near Misses / Safety Training Completion Rate
About you
- Proven experience as a Warehouse Operations Manager or a similar leadership role (previous experience in a warehouse management role is highly desirable).
- Familiarity with Mechanical Handling Equipment (Reach truck, Counter balance & PPT) essential (appropriate training/ licences desirable).
- Strong understanding of warehouse operations, inventory control, health and safety regulations, and data analysis principles.
- Excellent leadership, communication, interpersonal, and problem-solving skills.
- Ability to motivate and develop a team in a fast-paced environment.
- Proficiency in warehouse management software (WMS) and data analysis tools (e.g., Excel, Power BI). Experience with our WMS (OrderWise) is a plus.
- A passion for continuous improvement and data-driven decision-making.
- Familiarity with G Suite and/or Office 365 is a benefit.
- A degree in a relevant field (e.g., logistics, supply chain management) is a plus.
Location: We require the successful candidate to come to our Milton Keynes Warehouse x5 per week.
Warehouse Operations Site Manager - Milton Keynes employer: Makeheroes
Tutti Bambini is an exceptional employer that values its employees and fosters a supportive work culture, particularly in our Milton Keynes warehouse. We offer competitive benefits, opportunities for professional growth, and a commitment to safety and team morale, ensuring that every member feels valued and empowered to contribute to our mission of providing quality nursery furniture. Join us to be part of a family-owned brand that prioritises innovation and excellence while making a meaningful impact on the lives of new parents.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Operations Site Manager - Milton Keynes
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to Makeheroes. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at Makeheroes. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Warehouse Operations Site Manager - Milton Keynes
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at Makeheroes.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at Makeheroes.
How to prepare for a job interview at Makeheroes
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
