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For Companies At a Glance
- Tasks: Engage with members, promote events, and build lasting client relationships.
- Company: Join a dynamic team at Make UK, focused on growth and member engagement.
- Benefits: Competitive salary plus commission, training opportunities, and a supportive work environment.
- Other info: Great opportunity for personal growth in a collaborative and engaging atmosphere.
- Why this job: Make a real impact by fostering meaningful connections and driving commercial success.
- Qualifications: Experience in outbound calls and CRM systems; a friendly, motivated attitude is key.
The predicted salary is between 30000 - 40000 £ per year.
Make UK are seeking a charismatic and engaging individual to join our UK-BD Team as a Business Development Executive. As BD Executive, you will be entering a warm-sales role, where you will contact and engage with our existing members and engage them with our wider service offering of networking events and HR & HSE consultancy. Working closely with the BD Managers, this post has been key to supporting Make UK's commercial growth and member engagement strategy by evolving members into longstanding client relationships. It is important that applicants understand this is an engagement role focused on high-quality conversations, not transactional selling.
Key Responsibilities
- Contact members to promote events, briefings and legal updates
- Convert members into HRL and EHS subscribers
- Qualify interest and identify needs through structured conversations
- Follow up event attendees and nurture interest
- Ensure accurate and timely updates to CRM following all contact
- Work collaboratively with advisers and Business Development Managers (BDMs) to build pipeline
- Contribute to team performance targets
- Operate within agreed quality, compliance and data standards
- Participate in training and coaching
Day-to-Day activities
- Make outbound calls and send e-mails to members in line with agreed campaigns and priorities
- Handle inbound calls and queries, resolving issues or directing appropriately
- Build an understanding of member organisations, their challenges and priorities
- Promote attendance at events and briefings, ensuring suitability and relevance
- Explain HRL and EHS subscriptions and commercial services clearly and professionally
- Ask structured questions to understand needs and guide engagement
- Record all activity accurately in CRM
- Follow up agreed actions within set timescales
- Work to agreed activity levels, quality standards and performance measures
- Participate in coaching, training and development activity
Person Specification
- Experience in an outbound-call environment - recruitment/ telesales/ insurance or similar
- Experience working with CRM systems, logging call details
- Previously worked to KPIs and performance targets
- Willingness to learn and gain knowledge in membership and services
- Self-motivated, driven to be successful
- Friendly, approachable nature who enjoys conversating and building new relationships
Business Development Executive - Services in Wales employer: Make UK
Contact Detail:
Make UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Executive - Services in Wales
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Make UK's mission, values, and services. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your engagement skills! Since this role is all about high-quality conversations, try role-playing with a friend or family member. Focus on asking structured questions and really listening to their responses.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what it’s like to work as a Business Development Executive at Make UK.
✨Tip Number 4
Don’t forget to follow up! After any interviews or networking chats, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decisions.
We think you need these skills to ace Business Development Executive - Services in Wales
Some tips for your application 🫡
Show Your Charisma: In your application, let your personality shine through! We’re looking for someone engaging and friendly, so don’t be afraid to show us who you are. A little charm goes a long way in making a great first impression.
Highlight Relevant Experience: Make sure to mention any experience you have in outbound calls or similar roles. We want to see how your background aligns with the responsibilities of the Business Development Executive position, so be specific about your achievements!
Demonstrate Your Understanding: Take some time to research our services and the challenges our members face. In your application, show us that you understand the importance of high-quality conversations over transactional selling. This will set you apart from other candidates!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Make UK
✨Know Your Audience
Before the interview, take some time to research Make UK and their services. Understand their mission and values, and think about how your skills can contribute to their goals. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Practice Engaging Conversations
Since this role focuses on high-quality conversations rather than transactional selling, practice having engaging discussions. Prepare some open-ended questions that you can ask during the interview to demonstrate your ability to connect with others and understand their needs.
✨Showcase Your CRM Experience
Be ready to discuss your experience with CRM systems. Highlight specific examples of how you've used these tools to track interactions and manage relationships. This will show that you’re organised and capable of maintaining accurate records, which is crucial for this role.
✨Demonstrate Your Drive
Make sure to convey your self-motivation and drive to succeed. Share examples from your past experiences where you’ve met or exceeded KPIs and performance targets. This will reassure them that you have the determination to thrive in a competitive environment.