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- Tasks: Lead and coordinate essential services like security, cleaning, and catering for a safe site.
- Company: Join a dynamic team in Greenwich focused on respect, collaboration, and inclusion.
- Benefits: Competitive salary, bonus, and excellent benefits package.
- Why this job: Make a real impact by ensuring a welcoming and well-run environment.
- Qualifications: Experience in facilities management and strong organisational skills required.
- Other info: Opportunity for career growth in a fast-paced operational setting.
The predicted salary is between 55000 - 58000 £ per year.
We are looking for a Soft Services Manager who values respect, collaboration and inclusion, and is passionate about creating a safe, welcoming, and well‑run site. In this visible, collaborative role, you’ll coordinate and manage essential services including security, cleaning, catering, waste management, access control, CCTV, and document handling while line‑managing on‑site support staff and working closely with colleagues and external partners to ensure services are delivered safely and consistently.
Responsibilities
- Lead and coordinate all soft services, including security, cleaning, catering, waste management and access control, ensuring the site runs smoothly and safely.
- Manage contracts and suppliers, monitoring performance, addressing issues, and driving continuous improvement.
- Line manage Reception and Handyperson staff, supporting and developing them in a positive, inclusive environment.
- Ensure all services comply with health, safety and statutory requirements.
- Oversee budgets and purchase orders, ensuring cost‑effective delivery of services.
- Act as the main point of contact for colleagues, contractors and visitors, building strong relationships.
- Manage day‑to‑day site operations, reactive requests and event support.
- Monitor performance, provide clear reports and implement improvements to enhance service quality.
Requirements
- A Soft Services or Facilities Management qualification, or equivalent practical experience.
- Experience managing contracts and external suppliers.
- Strong organisational and communication skills.
- Experience working in a fast‑paced operational, production or manufacturing environment.
- Exposure to small works, refurbishments or minor fit‑out projects.
- An IOSH or equivalent Health & Safety qualification.
Apply if this position interests you, and you would like to learn more or explore other available jobs that could also match your skill set.
Soft Services Manager in Greenwich employer: Make UK
Contact Detail:
Make UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Manager in Greenwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Soft Services Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since this role is all about collaboration and inclusion, be ready to share examples of how you've fostered these qualities in your previous positions.
✨Tip Number 3
Showcase your soft skills! In a role that involves managing teams and liaising with various stakeholders, your communication and organisational skills are key. Be sure to highlight these during your conversations.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that could match your skill set. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Soft Services Manager in Greenwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Soft Services Manager role. Highlight your experience in managing contracts, coordinating services, and any relevant qualifications you have.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for creating a safe and welcoming environment. Mention how your values align with respect, collaboration, and inclusion, which are key to us at StudySmarter.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved service delivery or managed teams effectively. This will help us see the impact you can make in the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Make UK
✨Know Your Soft Services Inside Out
Make sure you brush up on all aspects of soft services management, from security to waste management. Be ready to discuss your experience with each service and how you've improved them in past roles.
✨Showcase Your Leadership Skills
As a Soft Services Manager, you'll be leading teams. Prepare examples of how you've successfully managed and developed staff in a positive environment. Highlight your approach to fostering collaboration and inclusion.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss specific challenges you've faced in managing contracts or suppliers. Share how you addressed these issues and drove continuous improvement, showcasing your organisational skills.
✨Understand Health & Safety Regulations
Familiarise yourself with relevant health and safety regulations that apply to soft services. Be ready to explain how you've ensured compliance in previous roles and how you plan to maintain safety standards in this position.
