At a Glance
- Tasks: Support our members and manage membership processes while assisting with exciting events.
- Company: Join Make UK Defence, a leading not-for-profit championing UK defence manufacturers.
- Benefits: Enjoy flexible hours, health cover, and up to one day's paid leave for volunteering.
- Other info: Be part of a diverse team committed to supporting the Armed Forces Community.
- Why this job: Kickstart your career in a dynamic role with opportunities for growth and impact.
- Qualifications: Strong organisational skills and experience in administration or customer service preferred.
The predicted salary is between 26100 - 31900 £ per year.
- Membership Executive – Make UK Defence
- Home based with occasional travel for events / visits - Doncaster / Yorkshire Area
- Permanent, full time
Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities www. makeuk. org/about/make-uk-defence
Make UK Defence is a national not-for-profit, member owned defence trade association, part of Make UK – the manufacturers’ organisation.
We champion and support the UK’s innovative and diverse defence manufacturers and the wider defence supply chain.
We are currently seeking a dynamic and detail-oriented individual to join our team as a Membership Executive.
In this role, you will play a pivotal part in ensuring the smooth operation of our membership processes and providing exceptional support to our valued members.
We are seeking someone with the ability to progress and develop their career into a membership manager, eventually working with higher levels of member companies and leading on visits & events.
Key Responsibilities
- Process new members, upgrades/downgrades and resignations
- Invoicing for new members and renewals
- Keep the CRM system and member platform accurate and up to date
- Process customer queries in an efficient and professional manner
- Provide admin support to a growing variety of MUKD events including webinars, meet the buyers and the MUKD Defence Summit and Dinner – booking process, manage enquiries and attend some of the events
- Support the membership managers with admin and queries
- Account manage some Level 1 members including Teams meetings and managing member queries
- Assist with other administrative tasks as required.
Knowledge and Experience
- Proficiency in Microsoft Office suite, particularly Excel and Word.
- Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
- Previous experience in administration, customer service, or sales roles preferred.
- Ability to identify and resolve issues efficiently to achieve desired outcomes.
Skills
- Excellent communication skills with a customer-focused approach.
- Ability to engage, motivate, and build relationships with members.
- Demonstrated commitment to delivering exceptional customer service.
- Team player with a collaborative mindset.
With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK.
Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country.
Everything we do is designed to inspire British manufacturers to compete, innovate and grow.
Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community.
Benefits to include, but not limited to: no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance.
We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.
Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration
Membership Executive in Sheffield employer: Make UK Defence
Make UK Defence is an exceptional employer that prioritises employee growth and community engagement, offering competitive salaries and benefits such as paid volunteering leave. Our supportive work culture fosters collaboration and innovation, making it an ideal environment for those looking to advance their careers in the defence sector while contributing to meaningful initiatives within the industry.
