Ecommerce Executive

Our client is a luxury cashmere brand, and they\’re looking for an e-commerce executive to join the team. The role will be 100% remote with regular team meetings (and daily chats/calls/meetings) so we need someone who\’s super organised, self-disciplined, a planner, and able to jump on a train for a meeting in their London or the North of England office on occasion.

Up to 40K based on experience.

You must have at least 3 years of experience in e-commerce and ideally with a premium brand. The brand is in a start-up environment, with a small team so they\’re looking for someone agile, driven, passionate; a doer, able to switch from one platform to another and lead with a \’solution/problem fixed\’ mindset.

Day to day:

– is in charge of commercial trading via our DTC Shopify website;

– builds the DTC trading calendar & plans with CEO, operations, supply, design and warehouse.

– is in charge of customer journey / UX / functionalities of website / look & feel of website/management of day-to-day issues

– prepares the website daily/weekly for: new seasons, sales, marketing campaigns….

– works with agency on larger development projects

– collecting, analysing and actioning analytics to recommend and implement constant improvements

– owns the web trading strategies to acquire new customers, drive sales and grow brand awareness.

– Drives loyalty, AOV growth, conversion rate

– Reports on tracked KPIs (weekly and monthly) + takes fast actions based on sales, competition\’s activity and trends.

– Plans, creates and publishes brand content in alignment with merchandising and trading plans to build a seamless and 100% consistent experience and messaging.

– is in charge of planning / creating / analysing / optimising emails and recommending segments (Klaviyo).

– Constantly looks for opportunities to increase conversion rate and revenue.

– Work hand in hand with our warehouse manager, our operation & customer director, our designer, our third-party partners.

Experience:

At least 3 years of ecommerce experience

Fluent in all the usual suspects: shopify, klaviyo, buffer, canva, Meta, Linktree, social ads, GA4…

Able to manage third-party partners, for example, SEO & PPC. Able to speak the language and work with them on the strategy & plan.