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- Tasks: Provide essential administrative support in a busy outpatient environment.
- Company: Join the University Hospitals of North Midlands NHS Trust, a leading healthcare provider.
- Benefits: Gain valuable experience in the NHS with opportunities for personal growth.
- Other info: Dynamic role with potential for career advancement in healthcare.
- Why this job: Make a difference in patient care while developing your organisational skills.
- Qualifications: 5 GCSEs including Maths and English; IT skills are essential.
The predicted salary is between 24000 - 28000 £ per year.
The vacancy is for an administrative support within Outpatients. The job can be very demanding and prioritising workloads is important. The following are tasks undertaken every day, but can change if requirements are required from the division:
- Completing the Appointments for booking within KPI
- Sending out invite letters
- Completing and actioning Netcall
- Filling news and follow ups from the BI report
- Working through the slot availability report
- Working alongside the clinic co-ordinator to fulfil any tasks required
Person Specification
Essential
- Education qualifications: 5 GCSEs grade C or above to include Maths and English
- Previous Experience: Good knowledge of IT
Desirable
- Previous customer service experience in an NHS environment
- Previous experience of inputting data correctly
Other Information
- Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS disclosure.
- Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer details
Employer: University Hospitals of North Midlands NHS Trust
Address: County Hospital, Weston Road, Stafford, ST16 3SA
Employer's website: https://www.uhnm.nhs.uk
Administrative Support in West Bromwich employer: Make It Count Marketing
Contact Detail:
Make It Count Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Support in West Bromwich
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the tasks listed in the job description, like booking appointments and working with reports. This way, you can show off your knowledge during interviews and demonstrate how you can hit the ground running.
✨Tip Number 2
Network like a pro! Reach out to current or former employees at UHNM on LinkedIn. Ask them about their experiences and any tips they might have for landing the administrative support role. Personal connections can really give you an edge!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to prioritising workloads and handling demanding situations. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in the role and the organisation. Don’t miss out on this opportunity!
We think you need these skills to ace Administrative Support in West Bromwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the administrative support role. We want to see how you can prioritise workloads and handle demanding tasks, so don’t hold back!
Show Off Your IT Skills: Since good knowledge of IT is essential for this role, be sure to mention any relevant software or systems you’re familiar with. We love seeing candidates who are tech-savvy and ready to tackle the digital side of admin work.
Highlight Customer Service Experience: If you've got previous customer service experience, especially in an NHS environment, make it shine! We value those who can communicate effectively and provide excellent support to patients and colleagues alike.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at StudySmarter.
How to prepare for a job interview at Make It Count Marketing
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the administrative support role. Familiarise yourself with tasks like booking appointments and handling reports. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Prioritisation Skills
Since the job can be demanding, be prepared to discuss how you manage your workload. Think of examples from your past experiences where you successfully prioritised tasks under pressure. This will highlight your ability to handle the fast-paced environment of Outpatients.
✨Brush Up on IT Skills
Given the importance of IT in this role, ensure you're comfortable discussing your technical skills. Be ready to talk about any software you've used, especially if it's relevant to appointment booking or data input. This will reassure them that you can adapt quickly to their systems.
✨Prepare for Customer Service Scenarios
If you have previous customer service experience, think of specific situations where you provided excellent service. Be ready to share these stories during the interview, as they’ll want to see how you interact with patients and colleagues alike in a busy NHS environment.