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For Companies At a Glance
- Tasks: Lead a dynamic team providing top-notch car parking and security services.
- Company: Join University Hospitals North Midlands NHS Trust, a leader in patient care and inclusion.
- Benefits: Enjoy a competitive salary, permanent role, and opportunities for professional growth.
- Why this job: Make a real difference in a healthcare environment while developing your leadership skills.
- Qualifications: Supervisory experience in security and strong communication skills required.
- Other info: Be part of a diverse team committed to continuous improvement and high standards.
The predicted salary is between 23400 - 25200 £ per year.
Senior Car Parking, Portering & Security Supervisor – newly created post at University Hospitals North Midlands NHS Trust. This role is offered with no sponsorship; applicants on a graduate visa must have at least six months remaining on their visa at the start of employment.
Responsibilities
- Lead the 24/7 service team, primarily Mon‑Fri but available for security events and shift work as required.
- Provide efficient car parking and portering service in partnership with the Trust’s Fire Safety and Security teams.
- Liaise with wards, departments and service providers to ensure a consistent, customer‑focused approach.
- Monitor SLAs and compliance, keeping adequate records for audit, KPI and performance reporting.
- Coordinate, develop and train the operational team on routine, scheduled and ad‑hoc tasks, ensuring all staff have appropriate training and systems.
- Investigate incidents, recommend improvements and maintain the highest level of security and customer service.
Qualifications & Experience
- Certificate in Control & Restraint / Conflict Resolution (SIA or accredited).
- Minimum 2 years of supervisory experience in a security setting.
- Experience within a healthcare environment (desirable).
- Excellent verbal and written communication skills, with the ability to read and write in English.
- NVQ Level 2 or 3 in Customer Service or recognised qualification in Leadership (desirable).
- Positive mindset supporting organisational change and continuous improvement.
Contract & Remuneration
- Permanent full‑time role, Band 4.
- Salary £27,485‑£30,162 per year pro‑rata.
- Location County Hospital, Weston Road, Stafford, ST16 3SA.
Employer
University Hospitals North Midlands NHS Trust – a leading NHS Trust committed to inclusion, development and high standards of patient care.
Equal Opportunity Statement
UHNM is an equal opportunities employer. We celebrate diversity and actively promote inclusion across the organisation.
Contact
Penny Parkinson, Deputy Head of Soft FM – example@uhnm.nhs.uk (contact details are illustrative and may be updated in the posting).
Senior Supervisor Portering and Security employer: Make It Count Marketing
Contact Detail:
Make It Count Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Supervisor Portering and Security
✨Tip Number 1
Network like a pro! Reach out to current employees at University Hospitals North Midlands NHS Trust on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for supervisory roles in security. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've trained teams or improved processes in previous roles. This will highlight your fit for the Senior Supervisor position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Supervisor Portering and Security
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory experience and any relevant qualifications, like your Certificate in Control & Restraint. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Supervisor role. Mention your experience in security settings and how you can contribute to our customer-focused approach.
Showcase Your Communication Skills: Since excellent verbal and written communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Make It Count Marketing
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Supervisor in Portering and Security. Familiarise yourself with the specific duties mentioned in the job description, such as liaising with wards and monitoring SLAs. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this position involves leading a team, be prepared to discuss your supervisory experience. Think of examples where you've successfully managed a team, resolved conflicts, or improved service delivery. Highlight any relevant training or qualifications, like your Certificate in Control & Restraint, to back up your claims.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle real-life situations in a healthcare environment. Prepare scenarios related to security incidents or customer service challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your problem-solving skills and ability to maintain high standards.
✨Emphasise Your Commitment to Continuous Improvement
The role requires a positive mindset towards organisational change. Be ready to discuss how you've contributed to improvements in previous roles. Share specific examples of how you've implemented changes or trained staff to enhance service quality, demonstrating your proactive approach to development.
