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- Tasks: Manage operational services and support efficient performance in a fast-paced NHS environment.
- Company: Join the University Hospitals of North Midlands, a leading NHS Trust serving millions.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real difference in healthcare while developing your management skills.
- Qualifications: Intermediate qualification or equivalent experience; GCSE A-C standard required.
- Other info: Dynamic role with potential for career advancement in a supportive team.
The predicted salary is between 27485 - 30162 ÂŁ per year.
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country, serving around three million people. With 1,450 inpatient beds across two sites in Stoke‑on‑Trent and Stafford, our 11,000‑strong workforce provides emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital. We are the specialist centre for major trauma for the North Midlands and North Wales and are committed to flexible working and a world‑class centre of achievement.
Job Details
- Date posted: 20 January 2026
- Pay scheme: Agenda for change
- Band: 4
- Salary: ÂŁ27,485 to ÂŁ30,162 a year
- Contract: Fixed term
- Duration: 5 months
- Working pattern: Full‑time
- Reference number: 205‑7637045‑A
- Job locations: Royal Stoke, Newcastle Road, Stoke on Trent, ST4 6QG
Responsibilities
- Ensure delivery of national targets and maintain clear validation of all data.
- Manage and prioritise a busy workload in a fast‑paced and demanding working environment.
- Play a crucial role within the Directorate Team to support efficient operational management and delivery of performance targets.
- Work under pressure and prioritise set tasks and objectives, adopting a flexible and self‑motivated approach.
- Support staff management and develop strong multi‑disciplinary relationships.
Person Specification
Essential Qualifications
- Intermediate level qualification or equivalent experience (e.g. HNC, Diploma).
- Reasonable standard of GCSE A‑C (4‑9) or equivalent.
Desirable Qualifications
- Diploma/Degree in Management or a health‑related subject.
Essential Skills
- Awareness of NHS plan access targets.
- Diplomacy and ability to deal with difficult situations.
- Leadership and team building skills.
- Ability to work in a high‑pressure environment and meet deadlines.
- Able to develop strong multi‑disciplinary relationships.
- Excellent communication skills, oral & written.
- Able to positively influence to ensure effective and efficient delivery of service.
- Awareness of Trust policies & procedures.
- Computer literacy.
Desirable Skills
- Ability to develop and deliver action plans in relation to the NHS Agenda.
Essential Experience
- Experience working in an acute Trust.
- Experience of waiting list management.
- Experience of managing national targets.
- Understanding of operational management roles.
- Experience of Excel, both in data management and data creation.
Desirable Experience
- Experience introducing innovative practice.
- Experience managing change issues.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer name: University Hospitals of North Midlands NHS Trust
Address: Royal Stoke, Newcastle Road, Stoke on Trent, ST4 6QG
Website: https://www.uhnm.nhs.uk
Junior Operational Services Manager employer: Make It Count Marketing
Contact Detail:
Make It Count Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Operational Services Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at University Hospitals of North Midlands. A friendly chat can give us insider info on the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the NHS Trust's values and recent achievements. We want to show that we’re not just interested in the job, but also in being part of their mission.
✨Tip Number 3
Practice common interview questions related to operational management. We should be ready to discuss how we handle pressure and manage workloads effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Junior Operational Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior Operational Services Manager role. Highlight relevant experience and skills that match the job description, especially those related to operational management and team building.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples from your experience that demonstrate your ability to manage workloads and meet targets in a high-pressure environment.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and concise, and double-check for any typos or grammatical errors before hitting send.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out on this opportunity!
How to prepare for a job interview at Make It Count Marketing
✨Know Your NHS Basics
Familiarise yourself with the NHS plan access targets and how they impact operational management. Understanding these basics will show your commitment to the role and help you answer questions confidently.
✨Showcase Your Team Skills
Prepare examples of how you've built strong multi-disciplinary relationships in previous roles. Highlighting your leadership and team-building skills will demonstrate that you're ready to support staff management effectively.
✨Demonstrate Flexibility Under Pressure
Be ready to discuss how you've managed a busy workload in high-pressure environments. Share specific instances where you prioritised tasks and met deadlines, as this is crucial for the Junior Operational Services Manager role.
✨Excel at Excel
Brush up on your Excel skills, especially in data management and creation. Be prepared to discuss how you've used Excel in past experiences, as this will be key in managing national targets and validating data.
