Senior Clinical Support Worker in Birmingham

Senior Clinical Support Worker in Birmingham

Birmingham Part-Time 24937 - 26598 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support nursing and medical teams in Gynaecology with clinical and administrative duties.
  • Company: Join the University Hospitals of North Midlands, a leading NHS Trust.
  • Benefits: Competitive salary, part-time hours, and a supportive work environment.
  • Why this job: Make a real difference in patient care while developing your skills.
  • Qualifications: 2 years NHS experience, GCSE Maths & English, and a Care Certificate required.
  • Other info: Flexible shifts available, with opportunities for professional development.

The predicted salary is between 24937 - 26598 £ per year.

University Hospitals of North Midlands is currently unable to provide sponsorship for this role. This follows UKVI guidelines as these roles do not meet the skill or salary threshold for sponsorship. Applicants holding a graduate visa are welcome to apply, but you must have at least six months remaining on your visa when employment starts for training and operational reasons.

The Senior Clinical Support Worker in Gynaecology works independently and supports the nursing and medical team. This senior role includes clinical, clerical, and administrative duties within the Gynaecology department at Royal Stoke.

Interview Requirements

  • GCSE Maths & English at grade C/4 or Level 2 Functional Skills, or an overseas equivalent with an ECCTIS comparability statement.
  • Full Care Certificate or NVQ Level 3 in Health and Social Care (NVQ must be from a regulated awarding body).
  • Failure to present these qualifications at interview will result in the interview not proceeding.

Main Duties

  • Organise clerical duties: reception, paper and electronic record maintenance, booking appointments, filing, supply ordering, and specimen management.
  • Support patient care: prepare environments for outpatient examinations, chaperone and assist clinicians, communicate information to senior staff, and provide good customer care.
  • Maintain a clean, safe, hazard‐free environment.
  • Work in accordance with Trust policies, procedures, and protocols.
  • Assist with invasive procedures under supervision when trained and assessed competent.

Job Responsibilities

The Band 3 Senior Clinical Support Worker assists the registered nurse and multidisciplinary team to deliver safe, person‐centred care. Responsibilities include routine and specific tasks delegated under policies and guidelines. Flexibility is required, with variable shifts over 7 days per week on a week‐by‐week basis within agreed limits.

Person Specification – Essential

  • 2 years' NHS experience.
  • Excellent written and communication skills.
  • Educated to GCSE level or equivalent, including Maths and English.
  • Hold a Care Certificate.
  • Proficient with Microsoft Office (Word, Excel, Access, PowerPoint).

Person Specification – Desirable

  • Ability to cover a variety of shifts, including weekends and bank holidays.
  • Evidence of professional development activity.
  • Venepuncture, taking clinical observations, pregnancy testing, urine strip analysis.

Disclosure & Barring Service Check

The post requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Employer Details

University Hospitals of North Midlands NHS Trust
UHNM, Newcastle Road, Stoke on Trent, ST4 6QG

Job Details

  • Salary: £24,937 to £26,598 a year pro rata (Band 3)
  • Contract: Permanent
  • Working pattern: Part‐time
  • Job location: UHNM, Newcastle Road, Stoke on Trent, ST4 6QG
  • Reference number: 205‐7589106
  • Posted: 21 November 2025
  • Pay scheme: Agenda for Change

EEO Statement

The organisation is an equal opportunity employer, encouraging a diverse and inclusive workforce. All staff are valued and respected.

Senior Clinical Support Worker in Birmingham employer: Make It Count Marketing

University Hospitals of North Midlands is an exceptional employer, offering a supportive and inclusive work environment for Senior Clinical Support Workers. With a commitment to professional development and a focus on person-centred care, employees benefit from flexible working patterns and the opportunity to make a meaningful impact in the Gynaecology department. Located in Stoke on Trent, the Trust fosters a culture of respect and collaboration, ensuring that all staff are valued and empowered to grow in their careers.
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Contact Detail:

Make It Count Marketing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Clinical Support Worker in Birmingham

Tip Number 1

Network like a pro! Reach out to your contacts in the healthcare sector, especially those who work at University Hospitals of North Midlands. A friendly chat can sometimes lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for the interview by brushing up on your clinical skills and knowledge related to Gynaecology. We recommend practising common interview questions and scenarios you might face as a Senior Clinical Support Worker.

Tip Number 3

Showcase your experience! During interviews, highlight your NHS experience and any specific skills that align with the role, like venepuncture or patient care. We want to see how you can make a difference in our team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at University Hospitals of North Midlands.

We think you need these skills to ace Senior Clinical Support Worker in Birmingham

Clinical Support Skills
Communication Skills
Organisational Skills
Customer Care
Microsoft Office Proficiency
Attention to Detail
Teamwork
Flexibility
Patient Care
Clerical Skills
Record Maintenance
Invasive Procedure Assistance
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Senior Clinical Support Worker role. Use keywords from the job description to show that you understand what we're looking for.

Show Off Your Skills: Don’t forget to showcase your excellent written and communication skills! This is crucial for the role, so provide examples of how you've used these skills in previous positions or experiences.

Highlight Relevant Experience: With at least 2 years of NHS experience required, make sure to detail your relevant roles and responsibilities. We want to see how you've contributed to patient care and worked within a team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at Make It Count Marketing

Know Your Qualifications

Make sure you have all your qualifications ready to present, especially your GCSE Maths and English certificates, Care Certificate, and any relevant NVQ. Being able to show these documents confidently will demonstrate your preparedness and commitment to the role.

Familiarise Yourself with the Role

Take some time to understand the specific duties of a Senior Clinical Support Worker in Gynaecology. Brush up on the clerical and clinical tasks mentioned in the job description, so you can discuss how your experience aligns with what they’re looking for.

Showcase Your Communication Skills

Since excellent written and communication skills are essential, think of examples from your past experiences where you effectively communicated with patients or team members. This will help you stand out as someone who can provide great customer care.

Be Ready for Flexibility Questions

Given that the role requires covering various shifts, be prepared to discuss your availability and willingness to work weekends and bank holidays. Showing that you’re flexible and adaptable will make you a more attractive candidate.

Senior Clinical Support Worker in Birmingham
Make It Count Marketing
Location: Birmingham
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