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- Tasks: Provide essential administrative support in a busy outpatient environment.
- Company: Join the University Hospitals of North Midlands NHS Trust, a vital healthcare provider.
- Benefits: Gain valuable experience in the NHS with opportunities for personal growth.
- Why this job: Make a difference in patient care while developing your organisational skills.
- Qualifications: 5 GCSEs including Maths and English; IT skills are essential.
- Other info: Dynamic role with potential for career advancement in healthcare.
The predicted salary is between 24000 - 28000 £ per year.
The vacancy is for an administrative support within Outpatients. The job can be very demanding and prioritising workloads is important. The following are tasks undertaken every day, but can change if requirements are required from the division:
- Completing the Appointments for booking within KPI
- Sending out invite letters
- Completing and actioning Netcall
- Filling news and follow ups from the BI report
- Working through the slot availability report
- Working alongside the clinic co-ordinator to fulfil any tasks required
Person Specification
Essential
- Education qualifications: 5 GCSEs grade C or above to include Maths and English
- Previous Experience: Good knowledge of IT
Desirable
- Previous customer service experience in an NHS environment
- Previous experience of inputting data correctly
Other Information
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS disclosure.
- Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Administrative Support in Birmingham employer: Make It Count Marketing
Contact Detail:
Make It Count Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Support in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at UHNM or similar organisations. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative support. Think about how you’d handle prioritising workloads and managing tasks under pressure – they’ll want to know you can keep things running smoothly!
✨Tip Number 3
Show off your IT skills! Be ready to discuss your experience with systems like KPIs and Netcall. If you’ve got examples of how you’ve used tech to improve efficiency, share those stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to help you every step of the way, so don’t hesitate to reach out if you have questions.
We think you need these skills to ace Administrative Support in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the administrative support role. Highlight relevant experience, especially any customer service or IT skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this demanding role. Share specific examples of how you've prioritised workloads in the past and how you can handle the tasks mentioned in the job description.
Showcase Your IT Skills: Since good knowledge of IT is essential, make sure to mention any relevant software or systems you’re familiar with. If you've worked with appointment booking systems or data inputting before, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Make It Count Marketing
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the tasks mentioned, like booking appointments and working with reports. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Prioritisation Skills
Since the role can be demanding, be prepared to discuss how you manage your workload. Think of examples from your past experiences where you successfully prioritised tasks under pressure. This will highlight your ability to handle the fast-paced environment of Outpatients.
✨Brush Up on IT Skills
Given the importance of IT in this role, ensure you're comfortable discussing your technical skills. Be ready to talk about any software you've used, especially if it's relevant to appointment booking or data input. This will reassure them that you can adapt quickly to their systems.
✨Prepare for Customer Service Scenarios
If you have previous customer service experience, think of specific situations where you provided excellent service. Be ready to share these stories during the interview, as they’ll want to see how you interact with patients and colleagues in a busy NHS environment.