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For Companies At a Glance
- Tasks: Manage and grow client accounts while delivering strategic growth plans.
- Company: Join a dynamic agency focused on client success and innovation.
- Benefits: Competitive salary, flexible working, and opportunities for professional development.
- Other info: Collaborative environment with a focus on creativity and excellence.
- Why this job: Be a key player in driving client relationships and business growth.
- Qualifications: Experience in client management and a knack for strategic thinking.
The predicted salary is between 60000 - 80000 £ per year.
PURPOSE OF THE ROLE
The Account Director (Client Growth) plays a key role in managing and growing a portfolio of client accounts, supporting the delivery of strategic growth plans and strengthening day-to-day senior client relationships. Working closely with the Senior Account Director, this role focuses on identifying growth opportunities, supporting account strategy development and delivering commercially sound proposals that drive revenue and deepen client partnerships. The Account Director acts as a strategic partner to clients while also ensuring the effective progression of opportunities through the pipeline, balancing relationship management with commercial performance.
ROLES & RESPONSIBILITIES
- Client Relationship & Retention
- Build and manage strong client relationships, acting as a trusted day-to-day contact
- Drive client satisfaction and retention through proactive communication and engagement initiatives
- Account Strategy & Growth Planning
- Develop and execute account plans aligned to client objectives and growth targets
- Use data, insights, and account reviews to identify and track new opportunities
- Account Development & Pitch Support
- Lead the development of high-quality, commercially sound proposals
- Collaborate with internal teams to deliver compelling, insight-led pitches
- Commercial Management
- Support account profitability through effective budget management and forecasting
- Monitor scope and pipeline to balance client needs with commercial performance
- Collaboration
- Work closely with internal teams to ensure aligned, high-quality delivery
- Share insights and support marketing initiatives to drive account growth
- Insight, Market Knowledge & Innovation
- Stay informed on industry trends and bring forward new ideas and opportunities
- Contribute to innovation, thought leadership, and continuous improvement across accounts
SKILLS & EXPERIENCE
- Experience in client relationship management, account growth or client strategy within an agency environment.
- Demonstrated success in managing and expanding existing client portfolios.
- Strong commercial acumen and understanding of budgets, pricing, and ROI.
- Excellent relationship-building and communication skills at senior stakeholder level.
- Skilled in proposal development, presentations and negotiations.
- Strategic thinker with attention to detail and a proactive, growth-oriented mindset.
- Commercially minded and results-driven.
- Strategic, curious and client-focused.
- Confident and credible communicator.
- Collaborative and supportive team player.
- Organised, proactive, and accountable.
- Positive, energetic, and aligned with Make Events’ culture of excellence and partnership.
Account Director in Wilmslow employer: Make Events
Contact Detail:
Make Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director in Wilmslow
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show your personality in interviews! We want to see the real you, so don’t be afraid to share your passion for client growth and how you’ve made an impact in previous roles.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle client challenges or drive account growth. We love candidates who can think on their feet and offer strategic solutions.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Account Director in Wilmslow
Some tips for your application 🫡
Show Your Client Relationship Skills: Make sure to highlight your experience in managing client relationships. We want to see how you've built trust and satisfaction with clients in the past, so share specific examples that demonstrate your ability to engage and retain clients.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to our job description. Use keywords from the role to show us you understand what we’re looking for and how you fit into our vision.
Demonstrate Your Strategic Thinking: We’re on the lookout for strategic thinkers! In your application, showcase your ability to develop account strategies and identify growth opportunities. Share any relevant data or insights that illustrate your approach to driving client success.
Keep It Professional Yet Personal: While we appreciate professionalism, we also value personality! Let your unique voice shine through in your application. We want to get a sense of who you are, so don’t be afraid to inject a bit of your character into your writing.
How to prepare for a job interview at Make Events
✨Know Your Clients Inside Out
Before the interview, research the company’s current clients and their industries. Understand their pain points and how the company has helped them grow. This will show your potential employer that you’re proactive and genuinely interested in building strong client relationships.
✨Showcase Your Strategic Thinking
Prepare examples of how you've developed account strategies in the past. Be ready to discuss specific growth plans you've implemented and the results achieved. This will demonstrate your ability to think strategically and align with client objectives.
✨Master the Art of Proposal Development
Bring along a sample proposal or pitch you've worked on, if possible. Discuss the process you followed to create it and how you tailored it to meet client needs. This will highlight your skills in developing commercially sound proposals and your attention to detail.
✨Be a Collaborative Team Player
Emphasise your experience working with internal teams to deliver high-quality results. Share examples of how you’ve collaborated with others to drive account growth and ensure client satisfaction. This will show that you value teamwork and can contribute positively to the company culture.