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For Companies At a Glance
- Tasks: Support the Sales team with inquiries, order processing, and administrative tasks.
- Company: Join a dynamic company focused on delivering top-notch customer service.
- Benefits: Enjoy a collaborative work environment and opportunities for growth.
- Why this job: Perfect for detail-oriented individuals who thrive in a fast-paced setting.
- Qualifications: Strong admin skills, excellent communication, and proficiency in IT tools required.
- Other info: Located in Berkhamsted, just 30 minutes from Euston, London.
The predicted salary is between 24000 - 36000 £ per year.
JOB OVERVIEW
An opportunity has arisen for a Sales Support Administrator with strong multi-tasking and communication skills.
Reporting directly to the Sales Director, this is a fantastic opportunity for an organised individual with strong attention to detail, who is committed to providing a high quality support service to an effective customer-focused Sales team.
DUTIES
Your duties and responsibilities as Sales Support Administrator include:
- Being the primary contact for the Sales team for all general enquiries, via telephone, email and our company website
- Create and maintain stock and order forms
- Produce sales material for account managers and sales presentations
- Process customer purchase orders
- Working with the Sales team, when requested, to ensure orders have been raised accurately on the NetSuite system
- Providing customers with catalogues, samples and Advance Information
- Analyse Sales, review sales opportunities and make recommendations for growth areas as requested
- Travel arrangements for sales staff customer meetings
- Provide administrative support to the Sales Director and Managing Director
- Work with the Sales Director in preparation for book fairs
- Maintain an up-to-date customer list
- Assist the Social Media team in managing all social media accounts, making sure they are updated regularly
- Other administrative support as required
IDEAL CANDIDATE REQUIREMENTS
Skills and Experience required:
- Strong administrative experience with excellent attention to detail
- Flexibility to adjust to a dynamic work environment and shifting last minute priorities
- Excellent written, communication and social skills
- Strong organisational and time management skills
- Ability to work to a budget
- Good IT skills especially Excel spreadsheets, Database systems, e-mail, web
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Sales Support Administrator Berkhamsted, Hertfordshire (30 minutes from Euston, London) employer: Make Believe Ideas Ltd.
Contact Detail:
Make Believe Ideas Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator Berkhamsted, Hertfordshire (30 minutes from Euston, London)
✨Tip Number 1
Familiarize yourself with NetSuite, as it's mentioned in the job description. Understanding how to navigate and utilize this system will give you a significant advantage during the interview process.
✨Tip Number 2
Highlight your experience in customer service and administrative roles. Be ready to share specific examples of how you've successfully managed multiple tasks and supported a team in a fast-paced environment.
✨Tip Number 3
Prepare to discuss your organizational skills and how you prioritize tasks. The role requires strong time management, so think of instances where you've effectively handled shifting priorities.
✨Tip Number 4
Since social media management is part of the role, be prepared to talk about your experience with social media platforms. Share any relevant strategies you've used to engage audiences or promote products.
We think you need these skills to ace Sales Support Administrator Berkhamsted, Hertfordshire (30 minutes from Euston, London)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your administrative experience and any roles where you demonstrated strong attention to detail. Mention specific tasks that align with the duties listed in the job description.
Showcase Communication Skills: Since the role requires excellent written and verbal communication skills, provide examples of how you've effectively communicated in previous positions. This could include handling customer inquiries or collaborating with a team.
Demonstrate Flexibility: The job mentions the need for flexibility in a dynamic work environment. Include instances where you've successfully adapted to changing priorities or handled multiple tasks simultaneously.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Sales Support Administrator position. Use keywords from the job description to ensure your application stands out.
How to prepare for a job interview at Make Believe Ideas Ltd.
✨Showcase Your Multi-Tasking Skills
Be prepared to discuss specific examples of how you've successfully managed multiple tasks at once. Highlight your ability to prioritize and stay organized, as this role requires strong multi-tasking capabilities.
✨Demonstrate Strong Communication Abilities
Since you'll be the primary contact for the Sales team, it's crucial to convey your excellent communication skills. Practice articulating your thoughts clearly and concisely, both verbally and in writing.
✨Familiarize Yourself with NetSuite
If you have experience with NetSuite or similar database systems, make sure to mention it. If not, do some research on it beforehand to show your willingness to learn and adapt to new systems.
✨Prepare for Questions on Customer Support
Think about scenarios where you've provided exceptional customer support. Be ready to share how you handled inquiries and resolved issues, as this will demonstrate your commitment to a high-quality support service.
