At a Glance
- Tasks: Lead exciting digital projects and manage a dynamic team to deliver amazing websites.
- Company: Fast-growing AI-first digital agency based in Shoreditch, London.
- Benefits: Competitive salary, profit share, wellness programme, and generous leave.
- Other info: Hybrid working model with opportunities for personal development.
- Why this job: Join a creative team and leverage AI to enhance project delivery.
- Qualifications: Experience in project management and a solid understanding of digital marketing.
The predicted salary is between 50000 - 65000 £ per year.
Make is a fast-growing, AI-first digital agency based in Shoreditch, London. Due to continued growth, we’re looking for a Senior Project Manager with a marketing background to join our growing team. We are looking for an ambitious Senior Project Manager to help deliver and maintain incredible websites and digital marketing programmes for our clients.
As an AI-first agency, we integrate AI tools and workflows across our delivery process, and we’re looking for someone who’s excited about using AI to work smarter and faster. You will be an experienced Project Manager from an agency background with a good understanding of the website and digital product delivery process, plus a solid grounding in digital marketing.
This is a broader role than a typical delivery PM: alongside managing WordPress and front-end builds, you’ll bring a marketer’s eye to UX, conversion and performance, helping clients get more value from what we build. Delivery of projects and day-to-day management of the project delivery team will be your primary role, however you will also be responsible for client management, client satisfaction and client growth.
The role
- Managing the full life‑cycle of WordPress website design and development projects
- Experience using Asana is an advantage
- Budget management and reporting
- Working closely with Client and internal Development teams
- Must have experience of agile delivery with daily standups and strict deadlines
- Develop and own key project documentation, including project specs, proposals and scheduling
- Evaluate, coordinate and align with the team to assure quality is delivered, on time and on budget
- Proven experience managing technical builds end‑to‑end, from scoping and staging through QA to launch, working closely with developers and designers
Digital marketing & performance
- Solid understanding of core digital marketing disciplines (SEO, paid media, email and content) and how they should inform website strategy and build decisions
- Working knowledge of UX principles, able to input on user journeys, information architecture and site structure alongside designers
- Experience with conversion rate optimisation (CRO), including forming hypotheses, prioritising tests and driving iterative improvement post‑launch
- Comfortable analysing web analytics and performance data (e.g. GA4) to inform project decisions, track outcomes and report results to clients
- Experience running or overseeing data studies, such as A/B tests, user research and heatmapping, to validate design and content decisions
- Able to translate marketing and data insight into clear briefs and priorities for the delivery team
AI & ways of working
- Embrace and champion AI tools (such as Claude and other AI tooling) to streamline project workflows, improve efficiency and enhance delivery quality
- A genuine curiosity about AI and how it can be applied to improve agency processes — you don't need to be an expert, but you should be eager to learn and experiment
Benefits of working at Make
- Competitive salary based on experience
- Discretionary profit share bonus
- Cycle to Work scheme
- Company wellbeing programme
- Access to team and personal development budget
- Regular 'Lunch & Learn' sessions
Time off
- 26 days' annual leave plus bank holidays
- Enhanced parental leave
How we work
- Hybrid working (Monday, Tuesday & Thursday in office)
- Work from anywhere for one month per year
At Make, we value diversity, creativity, and innovation. We believe that a variety of perspectives makes us stronger, and we encourage applications from all backgrounds.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Digital Project Manager
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Make Agency and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Make Agency are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Make Agency on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Make Agency. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Digital Project Manager
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Make Agency. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Make Agency:Show us that you’ve done your homework! In your application, briefly mention what you admire about Make Agency’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Make Agency
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Make Agency will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Make Agency, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
