Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and grow our charity's social media presence while engaging the community.
- Company: Make a Smile, a passionate charity focused on inspiring children.
- Benefits: Gain valuable experience, enhance your skills, and make a real difference.
- Why this job: Be creative, tell stories, and connect with a community that cares.
- Qualifications: Passion for social media, creativity, and good communication skills.
- Other info: Join a supportive team and help us reach more children in need.
The predicted salary is between 500 - 1500 £ per month.
The Social Media Officer is responsible for managing and growing the charity’s online presence across social media platforms. This role is ideal for someone creative, organised, and passionate about storytelling and community engagement.
What difference will you make?
- Social media is vital for Make a Smile to engage the public and volunteers, encouraging participation and support.
- Promote fundraising, events, and sponsorship opportunities.
- Showcase the charity’s work through high-quality photos and videos.
- Maintain an active, professional online presence to increase reach and impact.
By managing and growing social media, the officer helps increase visibility, attract volunteers and support fundraising efforts, enabling the charity to reach and inspire more children.
What are we looking for?
- Creative and enthusiastic about social media and storytelling.
- Organised and able to manage multiple platforms.
- Good communicator and team player.
- Proactive and motivated to engage volunteers and followers.
Experience:
- Familiarity with Facebook, Instagram, WhatsApp, YouTube, TikTok, Twitter, LinkedIn.
- Experience creating or editing visual content (photos/videos).
- Event coverage and social media promotion.
- Comfortable responding to messages, comments, and interacting online.
- Basic understanding of branding and social media best practices.
What will you be doing?
- Manage accounts: Maintain Facebook, Instagram, and WhatsApp community accounts; ensure accounts are active, settings are correct, and posts follow charity guidelines.
- Engage followers: Respond to messages and comments promptly; encourage volunteers to post updates and share content after events.
- Content creation & promotion: Post updates at least once a week, highlighting events, volunteering opportunities, and fundraising initiatives; work with volunteer photographers or societies to collect high-quality photos and videos; upload content to the OneDrive Media folder, website, and other social media channels.
- Support chapter volunteers: Use WhatsApp to create an engaging volunteer community; thank volunteers after events and encourage ongoing participation.
- Plan & report: Complete the Chapter’s Social Media Development Plan; liaise with the Website Officer and Media Manager to ensure consistency with broader charity branding.
Social Media Officer -London - Volunteer in Cardiff employer: Make a Smile
Contact Detail:
Make a Smile Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media Officer -London - Volunteer in Cardiff
✨Tip Number 1
Get your social media game on point! Showcase your creativity by sharing examples of your past work or projects. Whether it's a cool Instagram post or a TikTok video, let us see how you can tell a story and engage an audience.
✨Tip Number 2
Networking is key! Reach out to current or former volunteers and staff at Make a Smile. Ask them about their experiences and get insider tips on what the charity values most in a Social Media Officer.
✨Tip Number 3
Be proactive! Don’t just wait for the interview; start engaging with Make a Smile’s social media accounts. Comment, share, and show your enthusiasm for their mission. This will help you stand out as someone who genuinely cares.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference in the community.
We think you need these skills to ace Social Media Officer -London - Volunteer in Cardiff
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for social media and storytelling shine through. We want to see how passionate you are about engaging with the community and promoting our charity's mission!
Tailor Your Content: Make sure to customise your application to highlight your experience with the specific platforms we use, like Facebook and Instagram. We love seeing examples of your previous work, so don’t hesitate to include links or attachments!
Be Organised: Since this role involves managing multiple accounts, show us your organisational skills in your application. A clear structure and concise information will make it easier for us to see how you can handle the responsibilities of the role.
Engage with Us: Don’t forget to apply through our website! We’re excited to hear from you, so feel free to ask any questions or share your thoughts about the role. Engaging with us early on shows your proactive attitude!
How to prepare for a job interview at Make a Smile
✨Know Your Platforms
Familiarise yourself with the social media platforms mentioned in the job description. Be ready to discuss how you would use each platform to engage the community and promote events. Show your understanding of their unique features and how they can be leveraged for storytelling.
✨Showcase Your Creativity
Prepare examples of your previous work, especially any visual content you've created or edited. Bring along a portfolio or links to your social media profiles that highlight your creativity and storytelling skills. This will demonstrate your passion and capability for the role.
✨Engagement is Key
Think about how you would interact with followers and volunteers online. Prepare some strategies for responding to comments and messages promptly. Discuss how you would encourage community participation and keep the conversation going on social media.
✨Plan for Success
Be ready to talk about your approach to planning and reporting on social media activities. Consider how you would create a Social Media Development Plan and what metrics you would use to measure success. This shows that you're organised and proactive, which is exactly what they're looking for.
