Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead technical support, coach engineers, and solve complex electrical issues.
- Company: Ambitious company with a collaborative culture and growth opportunities.
- Benefits: Competitive salary, company vehicle, flexible work, and professional development.
- Why this job: Step into leadership while staying hands-on in engineering.
- Qualifications: Strong electrical and mechanical knowledge, experience in leading teams.
- Other info: Diverse workplace committed to inclusivity and personal growth.
The predicted salary is between 47000 - 52000 £ per year.
Technical Support Engineer – Electrical Bias
You’ve fixed everything from balers to compactors – now it’s time to lead.
You’ve spent years in the field solving electrical and mechanical faults on industrial equipment. You’re respected for being the person others turn to when things get tricky. Now, you’re ready to take on a role where you can share your knowledge, lead from the front, and shape how technical support is delivered across the UK.
In this role, you will be the electrical-biased technical lead in a growing, ambitious company.
What’s in it for you?
A move into leadership, without leaving engineering behind
Ownership over technical standards, training, and quality
Direct input into the support and development of a UK-wide field service team
Flexible work—based in Rochdale, with travel to client sites when needed
A collaborative, respected culture where your ideas will be acted on
A competitive salary of £55k–£60k, company vehicle, fuel card, and phone
What you’ll be doing:
Providing expert advice to engineers and clients (on-site and over the phone)
Supporting the quoting process for technical work and repairs
Coaching and supervising engineers in the field
Identifying training needs and shaping future technical capabilities
Using systems like Big Change and SAGE to keep stock and service records sharp
Occasionally travelling to customer sites for support, training, or troubleshooting
What we’re looking for:
Strong electrical and mechanical knowledge, ideally within recycling or industrial equipment
Experience leading, training, or supporting engineering teams
Comfortable with technical support, problem-solving, and customer conversations
Confident with IT tools (Excel, Word, SAGE) and keen to learn the systems
Full UK driving licence (forklift licence is a big plus)
Someone self-motivated, hands-on, and ready to grow with us
Next steps:
We get that you might not have an up-to-date CV—and that’s okay. Just send over what you have, but let me know it isn\’t up to date
Equal opportunities:
We’re committed to building a diverse, inclusive workplace and welcome applications from all suitably qualified candidates.
This vacancy is advertised by Major Recruitment on behalf of our established client. The employer’s name will be shared with shortlisted candidates.
Technical Support Engineer employer: Major Recruitment
Contact Detail:
Major Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Technical Support Engineer role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and problem-solving skills. Be ready to share specific examples of how you've tackled tricky electrical and mechanical faults in the past. We want to see that hands-on experience shine through!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It shows you're keen and keeps you fresh in their minds.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team and contributing to our ambitious goals.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your hands-on experience with electrical and mechanical faults. We want to see how you've tackled tricky situations in the past, so don’t hold back on those success stories!
Tailor Your CV: Don’t just send a generic CV! Tailor it to match the job description. Focus on your leadership skills and any experience you have in training or supporting engineering teams. This will show us that you’re the right fit for our growing company.
Be Honest About Your Skills: If your CV isn’t up to date, that’s totally fine! Just let us know in your application. Honesty goes a long way, and we appreciate transparency. We’re more interested in your potential and willingness to grow with us.
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to keep track of your application and ensures you get all the latest updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Major Recruitment
✨Know Your Stuff
Brush up on your electrical and mechanical knowledge, especially related to industrial equipment. Be ready to discuss specific examples of faults you've fixed and how you approached those challenges.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in leading or training engineering teams. Think of instances where you coached others or took the initiative to improve processes, as this role is all about shaping technical support.
✨Familiarise Yourself with the Tools
Get comfortable with the IT tools mentioned in the job description, like Excel and SAGE. If you can, practice using these systems beforehand so you can confidently discuss how you would use them in your role.
✨Be Ready for Customer Conversations
Since you'll be providing expert advice to clients, prepare for role-play scenarios where you might need to troubleshoot over the phone or in person. Highlight your communication skills and how you handle tricky customer situations.