At a Glance
- Tasks: Conduct outbound market research calls and gather valuable insights from businesses.
- Company: Join one of the UK's largest independent research and analytics companies.
- Benefits: Earn £12.71 per hour plus performance bonuses, with flexible working hours.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Work from home, develop communication skills, and make a real impact in market research.
- Qualifications: Strong communication skills, computer literacy, and a target-driven mindset required.
Major Recruitment are currently recruiting for experienced Outbound Market Research Interviewers / Telemarketers to work from home, on an ongoing temporary basis, for one of the UKs largest independent research and analytics companies.
Please note you must be based in the UK on a full time basis, to be considered for this position.
Hours of work are between Monday to Friday 9:00am – 8:00pm, a total of eight hours shifts. For example 9am to 5pm or 12pm to 8pm, flexibility is available.
Rate of pay is £12.71 ph plus commission based on performance, and time/attendance bonus (please note this position is paid monthly).
Training starts Thursday and will finish Friday and will be 9.30am to 4.30pm.
The purpose of the role is to contact businesses to conduct a telephone interview, there and then where possible, or to arrange an appointment to call back at a more convenient time for them to participate. The interviews need to be conducted to the highest quality standards and to agreed daily targets.
This is a high-volume outbound calling role!
Please note you will be working from home, so you will need to have your own Windows laptop or desktop computer. You will also need your own Direct USB headset, NOT a USB wireless and/or Bluetooth headset.
Main Duties
- Contact businesses to conduct telephone interviews in accordance with quality standards
- High volume of outbound calls
- Complete surveys in a timely manner ensuring all information gathered is accurate and recorded correctly
- Supply project related feedback and observations to team manager
- Dealing with any problems/complaints that arise
- Working towards daily and weekly targets
- Building a strong rapport with the person you are speaking to
- In addition to your normal duties, you may occasionally be required to undertake additional work necessary to meet the needs of the business, without additional remuneration
Candidate Requirements
- Excellent communications skills
- The ability to build rapport quickly and engage with a respondent
- Literate and numerate
- Computer literate
- Excellent timekeeping and attendance
- Resilient self-motivated and target driven
- Strong work ethic
- Extremely organised
- Own Windows based laptop/computer
- Own Direct USB headset
Working From Home - Monday to Friday 9am till 5pm Full time only Monthly Pay - 12th of every month £12.71ph plus bonus based on performance, as well as an extra bonus based on time keeping/attendance.
Outbound Market Research Telephone Interviewer (Remote) employer: Major Recruitment
Major Recruitment is an exceptional employer, offering a flexible remote working environment that allows you to balance your professional and personal life effectively. With competitive pay rates, performance-based bonuses, and a strong emphasis on employee development, you will have the opportunity to thrive in a supportive culture that values your contributions and encourages growth within one of the UK's leading independent research and analytics companies.
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Market Research Telephone Interviewer (Remote)
✨Tip Number 1
Get your game face on! When you're on those calls, remember to smile – it really comes through in your voice. Practise your pitch and be ready to adapt based on the person you're speaking to.
✨Tip Number 2
Stay organised! Keep a checklist of your daily targets and track your progress. This will help you stay focused and motivated, especially when you're working from home.
✨Tip Number 3
Build rapport quickly! Use open-ended questions to engage your respondents and make them feel comfortable. The more they trust you, the easier it will be to get the information you need.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that role. Plus, it’s the best way to stay updated on any new opportunities that pop up.
We think you need these skills to ace Outbound Market Research Telephone Interviewer (Remote)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in outbound market research or telemarketing. We want to see how your skills match the role, so don’t be shy about showcasing your communication prowess and any relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your ability to build rapport quickly and your target-driven mindset – we love that kind of enthusiasm!
Show Off Your Tech Skills:Since this is a remote position, make sure to mention your computer literacy and that you have a Windows laptop and a Direct USB headset ready to go. We need to know you’re set up for success from day one!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Let’s get you started on this exciting journey!
How to prepare for a job interview at Major Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Outbound Market Research Telephone Interviewer. Familiarise yourself with the key duties like conducting high-volume calls and building rapport with respondents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role heavily relies on excellent communication, practice your speaking skills before the interview. You could even do mock interviews with a friend or family member. Focus on being clear, engaging, and friendly, as these traits are essential for building rapport with potential respondents.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle rejection or how you meet targets. Prepare specific examples from your past experiences that demonstrate your resilience and ability to work towards goals. This will help you stand out as a strong candidate.
✨Set Up Your Interview Space
Since this is a remote position, ensure your interview space is quiet and free from distractions. Test your technology beforehand, including your Windows laptop and Direct USB headset, to avoid any technical hiccups during the interview. A professional environment will help you feel more confident and focused.
