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For Companies At a Glance
- Tasks: Join our team as a Technical Service Engineer, solving tech challenges and supporting clients.
- Company: Be part of a leading international business with 30+ years in industrial IT solutions.
- Benefits: Enjoy bonuses, 25 days off, continuous training, and a health cash plan.
- Why this job: This role offers hands-on experience, client interaction, and growth in a supportive environment.
- Qualifications: 2 years in a technical role; familiarity with PLC, OPC, or SCADA is a plus.
- Other info: Must have a car and license; office-based during training for 3-6 months.
The predicted salary is between 28000 - 42000 £ per year.
Technical Service Engineer | Redditch | Office based
£35k – £40k | Bonus | Overtime | Travel Expenses
THE COMPANY
Major IT & Digital are proud to be partnering with a leading international business with over 30 years industry experience delivering industrial IT solutions across both manufacturing and infrastructure businesses.
Successfully achieved Investors in People award for the last 12 years and continue to invest in self-development for all internal teams. Due to the nature of the work involved you will be required to attend the Redditch office 5 days per week during the training period.
THE ROLE
As part of company growth within the technical engineering team, my client has immediate requirements for a Technical Service Engineer to support customer requirements and drive technical excellence by developing bespoke solutions.
Some of the key requirements of this role include pre-sales support, strong technical troubleshooting at a 2nd line level including occasional travel to client sites for installations and upgrade projects.
Please note, this is a client facing role with an ability to communicate to a non-technical audience with an ability to build strong client relationships.
**Car and license is a must for this role with full right to work! No sponsorship available
**Office based 5 days per week during the training period (3-6 months)
THE PERSON
- Two years’ commercial experience in a similar technical engineering role ideally within the Industrial IT sector (not essential)
- Having worked with similar technologies such as PLC, OPC or SCADA (training can be provided)
- A technical awareness of OPC, VPN routers, IoT platforms and cybersecurity tools
- A good understanding of IT networks and infrastructure systems
- Ability to problem solve with a strong analytical focus and solutions focused mindset
- Ability to communicate technical problems and resolve issues clearly to both technical teams and non-technical customers
- A willingness to keep up-to-date with the latest technologies and constantly self-learning as part of an inhouse training programme
THE BENEFITS
Individual bonus paid quarterly
25 days plus 8 public holidays
Continuous Training / L & D budget / growth opportunities
Health cash plan
Free car parking
Major Recruitment | Technical Service Engineer employer: Major Recruitment
Contact Detail:
Major Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major Recruitment | Technical Service Engineer
✨Tip Number 1
Make sure to familiarize yourself with the specific technologies mentioned in the job description, such as PLC, OPC, and SCADA. Even if you haven't worked directly with them, showing a proactive approach to learning about these systems can set you apart.
✨Tip Number 2
Since this role involves client interaction, practice your communication skills. Try explaining technical concepts to friends or family who may not have a technical background to demonstrate your ability to simplify complex information.
✨Tip Number 3
Highlight any experience you have with troubleshooting and problem-solving in your previous roles. Be prepared to discuss specific examples during the interview that showcase your analytical skills and solutions-focused mindset.
✨Tip Number 4
Research the company’s recent projects and initiatives in the industrial IT sector. Being knowledgeable about their work will not only impress your interviewers but also help you tailor your responses to align with their goals and values.
We think you need these skills to ace Major Recruitment | Technical Service Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technical Service Engineer position. Highlight key responsibilities and requirements, such as pre-sales support and technical troubleshooting, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any relevant experience you have in technical engineering roles, especially within the Industrial IT sector. Mention specific technologies you've worked with, like PLC, OPC, or SCADA, even if your experience is limited.
Showcase Communication Skills: Since this role involves client interaction, demonstrate your ability to communicate complex technical issues clearly. Provide examples in your application of how you've successfully communicated with non-technical audiences in the past.
Express Willingness to Learn: Mention your commitment to continuous learning and staying updated with the latest technologies. This aligns with the company's focus on self-development and training, making you a more attractive candidate.
How to prepare for a job interview at Major Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with technologies like PLC, OPC, and SCADA. Highlight any relevant projects you've worked on and how you approached technical challenges.
✨Communicate Clearly
Since this role involves client interaction, practice explaining complex technical concepts in simple terms. This will demonstrate your ability to connect with non-technical audiences.
✨Demonstrate Problem-Solving Abilities
Prepare examples of past situations where you successfully identified and resolved technical issues. Emphasize your analytical skills and solutions-focused mindset.
✨Express Willingness to Learn
Show enthusiasm for continuous learning and staying updated with the latest technologies. Mention any relevant training or self-development initiatives you've undertaken.
