At a Glance
- Tasks: Support customers with quotes, orders, and delivery updates while ensuring top-notch service.
- Company: Join a major manufacturing company in Loughborough with a supportive team.
- Benefits: Earn between £12.21 - £13.50 per hour, Monday to Friday, 40 hours a week.
- Other info: Great opportunity for career growth in a dynamic office environment.
- Why this job: Be the key link between customers and our team, making a real difference every day.
- Qualifications: Experience in sales administration or customer service, and familiarity with Microsoft Dynamics is a plus.
The predicted salary is between 13.5 - 13.5 £ per hour.
As an Internal Sales Administrator, you will be responsible for supporting customers with quotations, order processing, stock enquiries, and delivery updates while ensuring a high level of customer service is maintained. Working closely with internal teams, you will play a key role in ensuring customer orders are processed accurately and efficiently from enquiry through to delivery.
Key Responsibilities:
- Producing and issuing customer quotations
- Processing customer orders and order entry onto Microsoft Dynamics
- Checking stock availability and providing accurate lead times
- Managing and responding to enquiries within a shared email inbox
- Liaising with customers regarding orders, deliveries, and any service-related issues
- Providing updates on order status and delivery schedules
- Resolving customer queries in a professional and timely manner
- Maintaining accurate customer and order records
- Supporting the wider sales and administration team with day-to-day office duties
- Building positive relationships with both new and existing customers
Candidate Requirements:
- Previous experience within an Internal Sales, Sales Administration, Customer Service, or Office Administration role
- Experience using Microsoft Dynamics is highly desirable
- Confident communicating with customers via phone and email
- Strong attention to detail and organisational skills
- Proficient with Microsoft Office packages including Outlook, Excel, and Word
If you have strong administration and customer service skills and enjoy working in a customer-focused role, we'd love to hear from you.
Internal Office Sales Administrator in Loughborough employer: Major Recruitment
At MAJORMANUFACTURING, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and customer satisfaction. Located in Loughborough, our employees benefit from competitive pay, a structured 40-hour work week, and opportunities for professional growth within a dynamic environment. Join us to be part of a dedicated team where your contributions are recognised and rewarded, making a meaningful impact on our customers' experiences.
