At a Glance
- Tasks: Provide IT support, troubleshoot issues, and collaborate with teams on technical solutions.
- Company: Join a leading FMCG and Food Manufacturing company with a global presence.
- Benefits: Enjoy 25 days annual leave, pension scheme, and ongoing training opportunities.
- Other info: Work onsite in East Kilbride with potential for overtime and career growth.
- Why this job: Gain hands-on experience with core network systems and enhance your IT skills.
- Qualifications: Experience in IT support, knowledge of O365, Windows, and networking fundamentals.
The predicted salary is between 25200 - 30800 £ per year.
Major IT have partnered with a global player in the FMCG and Food Manufacturing business.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide.
This is a new opportunity to bring inhouse a fully functional IT specialist team to support my clients site in East Kilbride (Scotland).
The ideal person will come from a similar IT technical support vertical, ideally with a strong commercial awareness of troubleshooting level 1 and 2 enquiries, with working knowledge of internal systems including O365, Windows 10 including servers 2016/19 and firewall security exposure.
You will have a proven ability to problem solve and work effectively with the internals teams including close collaboration with the IT manager based at my clients Burton office.
This is an opportunity to gain wider experience working with core network systems including routers, switches, Wi Fi backups and VOIP systems.
Additional to this, you will provide hardware support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone systems.
My client operates a JIRA system to manage the service desk tickets and to ensure requests are responded to within agreed SLAs.
It would also be great to hear from anyone that has core networking exposure including CISCO and DNS / DHCP knowledge. xiskglj
**Due to the role and location, you will need access to a car and will be required to be operational onsite 5 days per week which may include some additional overtime.
Benefits:
25 Days Annual Leave + 8 public holidays
Standard Pension Scheme
Ongoing Training & Development
Industry certifications CCNA or Network+
IT Technical Specialist employer: Major Recruitment
Join a dynamic team at Major Recruitment, where we prioritise employee well-being and growth. As a Class 1 HGV Driver in Rochester, Kent, you'll enjoy competitive pay, flexible shift patterns, and generous holiday entitlement, all within a supportive work culture that values your contributions. With opportunities for training and development, plus the chance to earn up to £50,000 annually, this role offers a rewarding career path in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technical Specialist
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Major Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Major Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Major Recruitment!
✨Direct Apply to Major Recruitment
Let's not forget to apply directly through the Major Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technical Specialist
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Major Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Major Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Major Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
