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For Companies At a Glance
- Tasks: Provide hands-on IT support and solve tech issues across multiple sites.
- Company: Dynamic company offering a close-knit team environment.
- Benefits: £27,000 salary, up to £2,000 bonus, and 35-hour work week.
- Why this job: Enjoy variety in your role while developing broad technical skills.
- Qualifications: Experience in 1st/2nd line support and knowledge of Windows OS and Microsoft 365.
- Other info: Great opportunity for growth and learning in a supportive team.
The predicted salary is between 21600 - 28800 £ per year.
Looking for your next hands‑on IT role with variety, ownership, and room to grow? If you thrive on solving tech issues, enjoy working across multiple sites, and love helping people get the best from their devices and systems – this could be your perfect next step.
What's in it for you?
- £27,000 basic salary + up to £2,000 annual KPI bonus
- 35‑hour work week
- Hands‑on training across systems, security, networking and more
- The chance to build broad technical skills in a close‑knit team
- A role where no two days are the same – variety is guaranteed!
What you'll be doing
- Providing 1st / 2nd line support across a busy, multi‑site environment.
- Maintaining and configuring Windows 11 PCs, MacBooks, iPhones, iPads, and more.
- Supporting end users on Office 365 – including Teams, SharePoint, MFA, Intune.
- Taking ownership of IT asset management, including deployment, tagging, and documentation.
- Helping ensure systems are spot on – including scheduled checks and on‑site tech support during key events (with time off in lieu for any out‑of‑hours work).
- Working closely with external vendors and helping to scope and deliver improvement projects.
What you'll need
- Prior experience in a similar 1st / 2nd line support role.
- Solid working knowledge of Windows OS, Microsoft 365, basic networking, and mobile device management (MDM).
- Confidence troubleshooting and communicating with stakeholders across all levels.
- An organised mindset – you'll be tracking assets, stock levels, and support requests.
- A genuine enthusiasm for IT and learning – this team will invest in your development.
Ready to apply? We get it – your CV might not be totally up to date. Don't worry. Just send over what you've got, or drop us a message with a few lines about your experience and interest in the role.
IT Support Technician in Blackburn employer: major-recruitment
Contact Detail:
major-recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Blackburn
✨Tip Number 1
Get your tech skills sharp! Brush up on your knowledge of Windows OS, Microsoft 365, and basic networking. The more confident you are in troubleshooting, the better you'll impress during interviews.
✨Tip Number 2
Show off your problem-solving skills! Prepare some examples of how you've tackled tech issues in the past. We love hearing about real-life scenarios where you've made a difference.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Don’t stress if your CV isn’t perfect; just send us what you have and let us know why you’re excited about this role.
We think you need these skills to ace IT Support Technician in Blackburn
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for technology shine through in your application. Share any personal projects or experiences that highlight your love for solving tech issues and helping others get the most from their devices.
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your prior experience in 1st/2nd line support and any relevant knowledge of Windows OS, Microsoft 365, and mobile device management.
Keep It Clear and Concise: We appreciate a straightforward application! Use bullet points to make your skills and experiences easy to read. Avoid jargon unless it’s relevant to the role – we want to understand your background without any confusion.
Don’t Stress About Perfection: If your CV isn’t up to date, don’t sweat it! Just send over what you have or drop us a message with a few lines about your experience and interest in the role. We’re more interested in your potential and enthusiasm than a perfectly polished CV.
How to prepare for a job interview at major-recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11, Office 365, and basic networking. Be ready to discuss how you've tackled tech issues in the past, as this will show your hands-on experience and problem-solving skills.
✨Show Off Your Communication Skills
Since you'll be working with various stakeholders, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with non-technical users to resolve their issues.
✨Demonstrate Your Organisational Skills
Be prepared to talk about how you manage IT assets and support requests. Share specific methods or tools you use to stay organised, as this role requires a keen eye for detail and tracking.
✨Express Your Enthusiasm for Learning
Let them know you're eager to grow your skills! Mention any recent courses or certifications you've pursued, and express your excitement about the hands-on training opportunities they offer.
