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- Tasks: Provide top-notch customer service and administrative support in a dynamic team.
- Company: Established leisure supply chain company with a friendly atmosphere.
- Benefits: Starting salary of £26,500, increasing after probation, plus 23 days leave and pension.
- Why this job: Join a supportive team and make a difference in customer satisfaction.
- Qualifications: 5 years in customer service or admin, strong communication, and MS Office skills.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 26500 - 27000 £ per year.
We are currently recruiting for a Customer Services Administration for an established company, located on Stafford Park in Telford, within the leisure supply chain industry. This is an exciting, varied position within a friendly small team providing exceptional customer service and administrative support to valued customers.
Starting salary £26,500pa increasing to £27,000pa after successful 6 month probation. Monday-Friday, 37.5 hours per week. 23 days annual leave + bank holidays. Company Pension.
Responsibilities- Handling enquiries and complaints via telephone and email
- Managing claims with factories for damaged/faulty goods
- Accurately maintain records on the CRM system
- Packing and despatching of spare parts
- Providing administrative tasks for the Sales and Marketing teams when required
- Booking in deliveries
- Minimum 5 years experience in a customer service/administrator or similar role
- Ability to adapt to changing priorities and work well in a fast-paced environment
- Confident, outgoing with excellent organisational skills
- Strong verbal and written communication skills
- Experience of MS Office
For more information, please call Major Recruitment Telford. We will carefully consider your application and advise you if we are able to progress with your application within 3 working days. If you do not hear from us within this time, your details will not be retained. If you are not successful on this occasion, please continue to apply to future roles we advertise.
Major Recruitment are an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment or contract you will find our staff professional and courteous and our interview process straightforward. We are located in thriving Telford, and we focus on jobs in Shropshire, Staffordshire, North Wales and Wolverhampton. Major Recruitment specialise in industrial, commercial, driving and technical recruitment.
Customer Services Administration in Shrewsbury employer: Major Recruitment Telford
Contact Detail:
Major Recruitment Telford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Administration in Shrewsbury
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want you to feel confident and ready to showcase your customer service skills and experience.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart can make a great first impression. We want you to feel professional and ready to tackle any questions they throw your way.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Remember, we’re all about making connections!
We think you need these skills to ace Customer Services Administration in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Services Administration role. Highlight your relevant experience, especially those 5 years in customer service or administration. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for our team. Don't forget to mention your organisational skills and adaptability – we love that!
Show Off Your Communication Skills: Since this role involves handling enquiries and complaints, make sure your written communication is clear and professional. We want to see your strong verbal and written skills right from the application stage!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at Major Recruitment Telford
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills and experiences. Think of specific examples where you've handled enquiries or complaints effectively. This will show that you can bring valuable experience to the team.
✨Familiarise Yourself with the Company
Do a bit of research on the company and its place in the leisure supply chain industry. Understanding their values and what they offer will help you tailor your answers and demonstrate genuine interest during the interview.
✨Show Off Your Organisational Skills
Since the role involves managing records and administrative tasks, be ready to discuss how you stay organised. Share any tools or methods you use to keep track of tasks and priorities, especially in a fast-paced environment.
✨Practice Your Communication Skills
As strong verbal and written communication skills are key for this role, consider doing a mock interview with a friend. Practising how you articulate your thoughts will help you feel more confident and clear during the actual interview.
